Residential Remodel Project Manager - Bilingual

Phillips Home Improvements, Inc.; Allen (TX); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health Insurance (60% employee)

Paid Vacation

Paid Holidays

Weekly Pay

401K Retirement with Matching

Incentive Pay

Job summary

Phillips Home Improvements, Inc. is seeking a bilingual Residential Remodel Project Manager in Allen, TX to lead field crews from project start to final collection. You will coordinate scope, budgets, and homeowner communication while ensuring quality and a five-star experience.

This role is field-based with a base salary of $43,000 plus commissions and incentives. You will drive projects, manage payments within 48 hours of completion, and use CRM tools to track progress and customer

Qualifications

• Bilingual in English and Spanish, strong communication with homeowners.
• Experience in residential remodeling, home improvement, construction, or field project management.
• Organized and able to manage multiple active projects and deadlines.
• Comfortable using CRM, photos, mobile apps, email and text for documentation.

Responsibilities

• Manage residential remodeling projects from start through completion and collection.
• Review scopes with Sales and crews before work begins.
• Lead job starts, regular project checks, and final punchouts.
• Keep projects within budgets and moving toward completion.
• Communicate proactively with homeowners and manage expectations.
• Hold crews accountable to scope, workmanship, schedule, and quality standards.
• Resolve project and customer concerns quickly and professionally.
• Collect final payment within 48 hours of project completion.
• Maintain CRM notes, exit reports, QA documentation, and before-and-after photos.
• Identify appropriate add-on sales opportunities.
• Ask homeowners for permission to place yard signs and support radius marketing efforts.

Skills

Bilingual English/Spanish

Project management

Field-based

CRM software

Budgeting

Communication

Tools

CRM software

Job description

Residential Remodel Project Manager - Bilingual

Department: Production
Employment Type: Full-Time
Compensation Range: $43,000 base salary + commissions + performance incentives
Location: Field

Do you like taking ownership, keeping projects organized, and making sure the details are handled the right way?

Do you want your pay to reflect your results?

Tired of being asked to blur ethical lines?

Want to join a 2026 Best Place to Work in Dallas-Fort Worth?

If you’re answer is yes,

We’re looking for a bilingual Project Manager who can confidently lead crews, communicate with homeowners, solve problems in the field, and drive projects from job start through final collection.

Role Overview

As a Residential Remodel Project Manager, you’ll manage residential remodeling projects from start through completion and collection.

You’ll coordinate crews, protect project budgets, maintain clear communication with homeowners, inspect quality throughout production, complete strong punchouts, and create a five-star customer experience.

This is a field-based role for someone who enjoys structure, accountability, problem-solving, and seeing a project completed the right way.

Key Responsibilities

• Manage residential remodeling projects from job start through completion and collection.
• Review scopes with Sales and crews before work begins.
• Lead job starts, regular project checks, and final punchouts.
• Keep projects within their established budgets and moving toward completion.
• Communicate proactively with homeowners and manage expectations throughout the project.
• Hold crews accountable to scope, workmanship, schedule, and quality standards.
• Resolve project and customer concerns quickly and professionally.
• Collect final payment within 48 hours of project completion.
• Maintain accurate CRM notes, exit reports, QA documentation, and before-and-after photos.
• Identify appropriate add-on sales opportunities.
• Ask homeowners for permission to place yard signs and support radius marketing efforts.
• Request five-star reviews from satisfied homeowners at project completion.

Outcomes & Success Metrics

Winning in this role means consistently producing these results:

• Budget Performance: 100% or better
• Monthly Revenue Produced:
  • Minimum: $84,000
  • Target: $125,000
  • Elite: $167,000
• Final Collection: Within 48 hours of completion
• Positive Reviews from Approved Platforms:
  • Minimum: 10% of projects
  • Target: 15% of projects
  • Elite: 20% of projectd

Personality Fit

The right person is structured, confident, and detail-oriented.

You like having clear systems to follow, but you can also make decisions when problems arise in the field. You communicate clearly, stay calm under pressure, and are comfortable holding both yourself and others accountable.

You notice details others miss. You follow through on commitments. And you understand that managing a project means managing both the work and the homeowner’s experience.

You’re a Great Fit If You…

• Are bilingual in English and Spanish.
• Have residential remodeling, home improvement, construction, or field project management experience.
• Enjoy leading crews and holding clear standards.
• Are organized enough to manage multiple active projects and deadlines.
• Communicate confidently with homeowners, crews, Sales Representatives, Expediters and internal team members.
• Are comfortable managing budgets, collections, documentation, and quality control.
• Can make sound decisions when plans change or problems arise.
• Use technology comfortably, including CRMs, photos, mobile apps, email, and text.
• Take ownership instead of waiting for someone else to solve the problem.
• Want your performance to be measured by results.

This Role Is NOT for You If You…

• Avoid difficult conversations with crews or homeowners.
• Struggle with details, paperwork, CRM notes, or documentation.
• Wait until problems become urgent before communicating.
• Need constant direction to keep projects moving.
• Are uncomfortable discussing money or collecting payment.
• Prefer to stay in the office rather than regularly visiting active job sites.
• Blame Sales, crews, customers, or the office when something goes wrong.
• Believe completing the physical work is enough, regardless of the customer experience.

What We Offer

• $43,000 annual base salary, paid weekly.
• Project-based commissions tied to performance.
• Monthly and annual performance incentive opportunities.
• Additional earning opportunities through approved add-on sales.
• Clear systems, expectations, and measurable performance standards.
• Training and coaching to help you succeed in the role.
• A performance-driven environment where ownership, quality, communication, and customer experience matter.

Equal Opportunity Employer:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.

• Clean driving record and TX license
• Ability to pass a background check, drug test and MVR check
• Ability to lift 50 pounds and climb ladders to inspect gutters18 years old or older
• Live within 25 miles of our offices at 204 S. Ash Drive, Allen, TX 75002
• Speak both English and Spanish fluently
• Tech Savvy

• Paid Vacation
• Paid Sick Leave
• Paid Maternity and Paternity Leave
• Paid Holidays
• Health Insurance (60% premium paid for the employee; 35% for dependents)
• Dental Insurance
• Vision Insurance
• Short-Term Disability Insurance (50% premium paid for the employee)
• 401K Retirement Account with up to 2.4% Matching
• Award-Winning Culture - 2026 Best Places to Work Winners!
• Weekly Pay
• Incentive Pay - Earn What You're Worth!
• Monthly Company Lunches and Quarterly Team Building Events!