Residential Property Manager, Commonwealth Sr.

Indigo Living; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Great Company Culture

Make an Impact

Health Benefits

Give back

Rest and Relaxation

Job summary

Indigo Living in Cedar Rapids is seeking a Residential Property Manager, Commonwealth Sr., to oversee multifamily communities and lead leasing, maintenance coordination, and resident relations. You’ll coach staff and ensure strong service delivery across channels.

The ideal candidate has at least two years of supervisory experience in multifamily communities, an associate degree in business or related field, and proven communication skills.

Qualifications

• Ownership of outcomes and ability to drive results.
• Natural communicator across multiple channels (phone, email, chat, social).
• Curious and driven with strong questioning to reach root cause.
• Flexible, eager to learn, and able to handle weekend coverage.
• Minimum two years of supervisory experience in multifamily communities; associate degree preferred.

Responsibilities

• Oversee multifamily communities and coordinate leasing, maintenance, and resident relations.
• Coach Leasing Consultants and ensure growth from Assistant Manager after coaching.
• Review leasing reports and drive conversion of prospects to residents.
• Deescalate resident issues to achieve positive outcomes and reviews.
• Collaborate with maintenance to optimize day-to-day operations and reduce costs.
• Brainstorm with marketing on community initiatives and campaigns.

Skills

Leadership

Communication

Adaptability

Team coaching

Problem solving

Education

Associate degree in business or related field

Job description

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Residential Property Manager, Commonwealth Sr.

We're a group of passionate people that just so happen to be in the business of managing incredible communities.

We are the GO team!

What You’ll Do

A typical Residential Property Manager’s day might include:

• Recommending a Leasing Consultant is promoted to an Assistant Manager after several months of coaching and closing any skill gaps
• Reviewing a leasing report assuring the team is making every effort to convert prospects to future residents
• Deescalating a tricky situation with a resident resulting in a 5-star Google review
• Reprioritizing the maintenance teams' day after a water leak was discovered
• Collaborating with the maintenance team on ways to reduce supplies expenses
• Brainstorming with the marketing team on fresh community marketing ideas. Such as showcasing “a day in the life” on TikTok.

What You Need to Get the Job Done

This role might be a fit for you if:

• You take ownership and understand the big picture. You find the small everyday win and find ways to do more with less.
• You are a natural communicator. You can make the complex and scary, simple. Like a family relocating across states. You are comfortable communicating on multiple channels such as phone, email, chat, Facebook etc.
• You are curious and driven. You like asking those questions that hit at the root of the problem and then follow up with more questions.
• You are flexible. You enjoy learning new things and rolling with changes. Your availability allows for a flexible work week, which includes some weekend coverage.
• You need to have at least two years' experience in a supervisory capacity managing multifamily communities. Also, we would like to see an associate degree in business or a related field.

What You’ll Love About Us

We may be a great fit for you if you enjoy:

• Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting.
• Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our: Careers that are Going Places
• Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match!
• Give back. Get paid to give your time to the community! Ask us about Hubbell’s Extreme Build Projects!
• Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays!

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