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Residential Property Manager

Eagle Realty Group

Cincinnati (OH)

On-site

USD 60,000 - 70,000

Full time

14 days ago

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Job summary

Eagle Realty Group is seeking a Residential Property Manager in Cincinnati, Ohio. The ideal candidate will be an experienced professional responsible for overseeing daily operations in a luxury apartment setting, ensuring exceptional resident experiences. Responsibilities include managing property operations and resident relations. The role requires at least 5 years of experience in property management, a strong focus on customer service, and the ability to maintain high standards. A comprehensive benefits package is offered.

Benefits

Medical, dental, and vision insurance
401(k) savings plan with pension options
Paid time off increasing with tenure
Tuition reimbursement
On-site amenities like a fitness center

Qualifications

  • Typically 5+ years of experience in luxury residential property management.
  • Valid Driver's License and safe driving record.
  • Proven ability to cater to a high-end clientele.

Responsibilities

  • Serve as primary contact for residents, delivering concierge-level service.
  • Oversee daily property operations: maintenance, cleanliness, safety.
  • Manage property's operating budget and rent collections.

Skills

Customer Service
Attention to Detail
Solutions-driven Mindset

Education

High School Diploma
Some college coursework or equivalent

Tools

Yardi
Microsoft Office

Job description

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Join Western & Southern – Somewhere You Want to Be

Western & Southern is somewhere to grow, lead, win and do good for others. Our supportive culture, continuous learning opportunities and connection to our local communities make our company the ideal place for a career. For more than 137 years, our long-term success has been fueled by a deep commitment to customer service and our community.

Headquartered in Cincinnati, W&S is a Fortune 500 company recognized as one of America’s Best Midsize Employers by Forbes. Our commitment to career growth and employee development earned us a top 100 ranking on the American Opportunity Index (AOI). We are dedicated to creating opportunities for our associates to grow and succeed. We take pride in our award-winning talent development team and our recognition as a Top 10 Military Friendly Employer and Top Spouse Employer.

Hear what our associates say about their experience at W&S!

Our Culture: Excellence and Collaboration

Western & Southern is built on a culture of integrity, top-notch performance, teamwork and collaboration. We’re committed to hiring and developing professionals who strive for excellence, demonstrate strong ethics and make fact-based decisions. Our associates are empowered to chase their career dreams while being supported every step of the way.

A Day in the Life of a Property Manager

The Multifamily Property Manager is an experienced and polished professional who oversees daily operations at a boutique luxury apartment building. This is more than a traditional property management role — the ideal candidate brings a refined, service-oriented approach akin to that of a high-end hotel concierge. As the face of the property, the Multifamily Property Manager delivers exceptional resident experiences while ensuring operational excellence.

Duties & Responsibilities:

  • Serve as the primary point of contact for residents, delivering concierge-level service with professionalism, discretion, and attention to detail.
  • Maintain an impeccable standard of property presentation, from common areas to back-of-house operations.
  • Anticipate and fulfill resident needs, handling special requests, coordinating services, and resolving concerns with urgency and grace.
  • Oversee all aspects of day-to-day property operations, including maintenance, cleanliness, safety, and vendor coordination.
  • Manage leasing activity as needed, including tours, application processing, and move-in/move-out coordination.
  • Monitor and manage the property's operating budget, rent collections, and expense control to meet financial goals.

Qualification Criteria

  • High School Diploma Some college coursework or equivalent combination of professional experience in property management, hospitality, or customer service.
  • Typically having 5+ years of experience in luxury residential property management, hospitality, or a related field.
  • Proven ability to cater to a high-end clientele with poise, diplomacy, and a solutions-driven mindset.
  • Valid Driver's License with a safe driving record
  • Working knowledge of property management software (Yardi) and Microsoft Office.

Premier Benefits to Support You

We offer a comprehensive benefits package, including:

  • Medical, dental, vision, and life insurance.
  • 401(k) savings plan with pension options.
  • Paid time off increasing with tenure.
  • Tuition reimbursement and individualized career development plans.
  • Parental leave and maternity leave with a 4-week transition back to work.
  • Access to on-site amenities like a fitness center, cafeteria and more.
  • Extensive employee discount program.

Western & Southern is not just a place to work—it’s somewhere to grow, lead, win and make a difference in your career and community. Learn more at www.westernsouthern.com/careers/home-office-careers.

  • Job function
    Administrative, Project Management, and Customer Service
  • Industries
    Real Estate, Investment Management, and Financial Services

Referrals increase your chances of interviewing at Eagle Realty Group by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Pension plan

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

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