Residential Property Desk Claims Adjuster

Assurant, Inc.; United States; Remote; USD 33,000 - 62,000; Full time

Job summary

Assurant, Inc. is seeking a Property Claims Adjuster to manage first-party property claims across home types and guide policyholders through the claims process with empathy and professionalism.

The role requires strong analytical skills, independent decision-making, and the ability to thrive in a fast-paced environment while upholding integrity and customer focus.

Qualifications

• High school diploma or GED.
• Minimum of 3 years of residential property claims adjusting experience supporting both CAT and daily claims.
• P&C Adjuster license required.
• Associates or bachelor’s degree is a plus.

Responsibilities

• Manage an inventory of property claims and evaluate coverage and damages.
• Conduct investigations and establish action plans based on policy, best practices, and state regulations.
• Communicate with policyholders, public adjusters, attorneys, and third parties throughout the claims process.
• Review estimates and negotiate fair settlements with insureds and vendors.
• Maintain accurate documentation and ensure timely resolution of claims.
• Apply knowledge of policy, Xactimate, and claims handling guidelines.
• Demonstrate empathy and deliver exceptional customer service.

Skills

P&C Adjuster license

Residential property claims

CAT & daily claims

MS Office / data entry

Education

Associate or Bachelor’s degree

Job description

Assurant is seeking a Property Claims Adjuster to manage first-party property claims across various home types—including traditional, mobile, and condominiums. You’ll be responsible for making coverage decisions, assessing damages, and guiding policyholders through the claims process with empathy and professionalism.

This is a dynamic role that requires strong analytical skills, independent decision-making, and the ability to thrive in a fast-paced environment. If you’re ready to grow your career with a company that values integrity, innovation, and customer focus, we’d love to hear from you.

What will be my duties and responsibilities in this job?

• Manage an inventory of property claims and evaluate coverage and damages.
• Conduct investigations and establish action plans based on policy, best practices, and state regulations.
• Communicate with policyholders, public adjusters, attorneys, and third parties throughout the claims process.
• Review estimates and negotiate fair settlements with insureds and vendors.
• Maintain accurate documentation and ensure timely resolution of claims.
• Apply knowledge of policy, Xactimate, and claims handling guidelines.
• Demonstrate empathy and deliver exceptional customer service.

What are the requirements needed for this position?

• High school diploma or GED
• Minimum of 3 years of residential property claims adjusting experience supporting both CAT and daily claims.
• Demonstrated proficiency with use of computers to include Microsoft Office and the ability to navigate and enter data on multiple screens
• P&C Adjuster license required

What other skills/experience would be helpful to have?

• Associate or bachelor’s degree
• Proven organizational and multitasking ability
• Resilience and adaptability in a fast-paced environment

What are the working conditions and physical requirements of this job?

• General office demands

Pay Range: $23.66 - $45.22

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.