Residential Programs Manager - Housing & Community Impact Lead

Bethesda House of Schenectady, Inc.; City of Schenectady (NY); On-site; USD 60,000 - 63,000; Full time

Job summary

A community support organization in Schenectady is seeking a Residential Support Services Manager to lead and oversee operations in homeless housing programs. This full-time role requires at least four years of relevant experience and involves direct supervision of staff, case management, and ensuring compliance with regulations. Strong leadership, organizational skills, and a clean NYS Driver’s License are essential. A salary range of $60,000 to $63,000 is offered based on experience.

Qualifications

• Minimum of four (4) years of experience serving individuals experiencing homelessness.
• Supervisory experience strongly preferred.
• Valid, clean NYS Driver’s License.

Responsibilities

• Provide leadership and oversight for residential housing programs.
• Ensure a safe, supportive living environment.
• Recruit and supervise Resident Assistants.
• Maintain and manage data compliance.

Skills

Strong written and verbal communication skills

Demonstrated leadership and team supervision abilities

Knowledge of community‑based agencies, programs, and resources

Proficiency in data entry and reporting systems

Ability to analyze financial and statistical data

Ability to manage conflict effectively

Strong organizational skills

Ability to collaborate effectively

Education

Bachelor’s Degree in Human Services or a related field

Job description

A community support organization in Schenectady is seeking a Residential Support Services Manager to lead and oversee operations in homeless housing programs. This full-time role requires at least four years of relevant experience and involves direct supervision of staff, case management, and ensuring compliance with regulations. Strong leadership, organizational skills, and a clean NYS Driver’s License are essential. A salary range of $60,000 to $63,000 is offered based on experience.