Residential Programs Lead — Community Homes

Community Resources for Justice; Templeton (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Community Resources for Justice (CRJ) is seeking a Program Manager to supervise the delivery of high-quality residential services for individuals supported by Community Strategies in Westboro, MA. The role emphasizes leadership to strengthen agency-wide operations.

You will hire, train, supervise staff, ensure documentation in health and care systems, provide on-call coverage, and foster community integration while coordinating with families, funders and regulatory bodies.

Qualifications

• Bachelor’s Degree preferred
• Two years of management experience in human services preferred
• Three years of experience with DD or ID populations preferred
• Experience in residential treatment or community-based group homes preferred
• Excellent report writing and communication skills
• Ability to develop cooperative working relationships and maintain them over time
• Pass First Aid, CPR, PABC and required trainings for Residential Counselors

Responsibilities

• Coordinate and supervise daily residential and program activities, including staff supervision and resident care
• Ensure high-quality residential services within a team management approach
• Apply Positive Behavioral Supports (PBS) principles in work with individuals and staff
• Represent CRJ/CS in meetings with funders, families, guardians, and regulatory bodies
• Hire, train, supervise, and manage performance of program operations staff, especially Residential Directors
• Provide on-call support evenings and weekends for group homes
• Organize and facilitate community integration activities for consumers and maintain communications with families and service coordinators
• Maintain accurate documentation in HCSIS and EMR systems and train staff on information handling
• Manage program funds and supervise personal finances for individuals
• Implement policies in line with MA regulations and CRJ practices
• Research and utilize therapies aligned with individual needs
• Implement all behavior plans, ISP objectives, ADLs, and recreational activities
• Ensure performance reviews and staff supervision are conducted annually
• Maintain complete individual records per regulatory requirements
• Attend meetings and perform other duties as needed
• Cover additional responsibilities per contract/service agreements at specific locations

Skills

Leadership

Staff supervision

Program management

Communication

Documentation

Regulatory compliance

Conflict resolution

Education

Bachelor’s Degree (preferred)

Job description

Community Resources for Justice (CRJ) is seeking a Program Manager to supervise the delivery of high-quality residential services for individuals supported by Community Strategies in Westboro, MA. The role emphasizes leadership to strengthen agency-wide operations.

You will hire, train, supervise staff, ensure documentation in health and care systems, provide on-call coverage, and foster community integration while coordinating with families, funders and regulatory bodies.