Residential Program Manager (QIDP) – Direct Hire

Ethan Allen Workforce Solutions

New York (NY)

On-site

USD 39,000 - 41,000

Full time

14 days+
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Benefits

Job summary

Ethan Allen Workforce Solutions in Fishkill, NY, seeks a Residential Program Manager (QIDP) to oversee services across residential and community-based programs. This leadership role emphasizes person-centered care and strong regulatory compliance.

You will supervise staff, coordinate goals and plans, and collaborate with families, clinicians, and providers to ensure quality outcomes. The position is full-time with a 37.5-hour week and a weekend day requirement.

Qualifications

  • Bachelor's degree required.
  • Minimum 1 year experience with IDD or related field.
  • Experience with service coordination, person-centered planning, case management, or program oversight preferred.
  • Previous supervisory or leadership experience preferred.
  • Knowledge of OPWDD regulations and developmental disability services preferred.
  • Strong communication, documentation, organization, and staff development skills.
  • Valid New York State Driver's License required.
  • Ability to travel between program locations in Fishkill, Wappingers Falls, Brewster, and Carmel.
  • Ability to obtain and maintain required certifications, including AMAP and agency vehicle certification.

Responsibilities

  • Coordinate and oversee services across residential and community-based programs.
  • Develop, implement, and monitor individualized goals, support plans, and programming.
  • Collaborate with families, Care Managers, clinicians, and outside providers to ensure continuity of care.
  • Attend Life Plan and interdisciplinary meetings and ensure required documentation is completed accurately and on time.
  • Monitor program operations, quality standards, and regulatory compliance.
  • Supervise, coach, train, and evaluate direct support staff.
  • Ensure incidents, investigations, and corrective actions are documented and addressed appropriately.
  • Conduct program observations and support quality improvement initiatives.
  • Monitor staffing coverage and ensure individuals receive quality care and support.
  • Maintain communication with families, guardians, and stakeholders.
  • Assist with audits, inspections, and compliance reviews.
  • Support crisis intervention efforts and emergency response activities as needed.

Skills

Leadership
Staff development
Communication
Documentation

Education

Bachelor's Degree in Human Services, Psychology, Social Work, Special Education, Rehabilitation, or related field

Job description

Ethan Allen Workforce Solutions in Fishkill, NY, seeks a Residential Program Manager (QIDP) to oversee services across residential and community-based programs. This leadership role emphasizes person-centered care and strong regulatory compliance.

You will supervise staff, coordinate goals and plans, and collaborate with families, clinicians, and providers to ensure quality outcomes. The position is full-time with a 37.5-hour week and a weekend day requirement.

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