Residential Program Manager (QIDP) - Direct Hire

Ethan Allen Workforce Solutions; New York (NY); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Benefits

Job summary

Ethan Allen Workforce Solutions in Fishkill, NY, seeks a Residential Program Manager (QIDP) to oversee services across residential and community-based programs. This leadership role emphasizes person-centered care and strong regulatory compliance.

You will supervise staff, coordinate goals and plans, and collaborate with families, clinicians, and providers to ensure quality outcomes. The position is full-time with a 37.5-hour week and a weekend day requirement.

Qualifications

• Bachelor's degree required.
• Minimum 1 year experience with IDD or related field.
• Experience with service coordination, person-centered planning, case management, or program oversight preferred.
• Previous supervisory or leadership experience preferred.
• Knowledge of OPWDD regulations and developmental disability services preferred.
• Strong communication, documentation, organization, and staff development skills.
• Valid New York State Driver's License required.
• Ability to travel between program locations in Fishkill, Wappingers Falls, Brewster, and Carmel.
• Ability to obtain and maintain required certifications, including AMAP and agency vehicle certification.

Responsibilities

• Coordinate and oversee services across residential and community-based programs.
• Develop, implement, and monitor individualized goals, support plans, and programming.
• Collaborate with families, Care Managers, clinicians, and outside providers to ensure continuity of care.
• Attend Life Plan and interdisciplinary meetings and ensure required documentation is completed accurately and on time.
• Monitor program operations, quality standards, and regulatory compliance.
• Supervise, coach, train, and evaluate direct support staff.
• Ensure incidents, investigations, and corrective actions are documented and addressed appropriately.
• Conduct program observations and support quality improvement initiatives.
• Monitor staffing coverage and ensure individuals receive quality care and support.
• Maintain communication with families, guardians, and stakeholders.
• Assist with audits, inspections, and compliance reviews.
• Support crisis intervention efforts and emergency response activities as needed.

Skills

Leadership

Staff development

Communication

Documentation

Education

Bachelor's Degree in Human Services, Psychology, Social Work, Special Education, Rehabilitation, or related field

Job description

Job Description

Residential Program Manager (QIDP) – Direct Hire

Location: Fishkill, NY

Employment Type: Full-Time | Direct Hire

Pay Rate: $28.00–$30.00 per hour + Benefits

Schedule: Full-Time | 37.5 Hours Per Week
Must work one weekend day each week
Flexible availability required for days, evenings, and occasional overnights

Job Overview: We are seeking a dedicated Residential Program Manager (QIDP) to oversee services and supports for individuals with intellectual and developmental disabilities across residential and community-based programs. This leadership role is responsible for ensuring person-centered care, regulatory compliance, program quality, staff supervision, and positive outcomes for the individuals served. The ideal candidate has experience in the developmental disabilities field, strong leadership skills, and a commitment to promoting independence, dignity, and inclusion.

Residential Program Manager Responsibilities:

• Coordinate and oversee services across residential and community-based programs
• Develop, implement, and monitor individualized goals, support plans, and programming
• Collaborate with families, Care Managers, clinicians, and outside providers to ensure continuity of care
• Attend Life Plan and interdisciplinary meetings and ensure required documentation is completed accurately and on time
• Monitor program operations, quality standards, and regulatory compliance
• Supervise, coach, train, and evaluate direct support staff
• Ensure incidents, investigations, and corrective actions are documented and addressed appropriately
• Conduct program observations and support quality improvement initiatives
• Monitor staffing coverage and ensure individuals receive quality care and support
• Maintain communication with families, guardians, and stakeholders
• Assist with audits, inspections, and compliance reviews
• Support crisis intervention efforts and emergency response activities as needed

Qualifications & Experience:

• Bachelor's Degree in Human Services, Psychology, Social Work, Special Education, Rehabilitation, or a related field required
• Minimum 1 year of experience working with individuals with intellectual and developmental disabilities or in a related human services setting
• Experience with service coordination, person-centered planning, case management, or program oversight preferred
• Previous supervisory or leadership experience preferred
• Knowledge of OPWDD regulations and developmental disability services preferred
• Strong communication, documentation, organization, and staff development skills
• Valid New York State Driver's License required
• Ability to travel between program locations in Fishkill, Wappingers Falls, Brewster, and Carmel
• Ability to obtain and maintain required certifications, including AMAP and agency vehicle certification

Why Join This Opportunity?

• Direct hire position with comprehensive benefits
• Opportunity to make a meaningful impact in the lives of individuals with developmental disabilities
• Leadership role with growth potential
• Collaborative and mission-driven team environment
• Diverse responsibilities including program management, staff development, and service coordination
• Stable full-time schedule with long-term career potential