Program Director - Residential and Waiver Services (IRA)

Brooklyn Community Services; New York (NY); On-site; USD 64,000 - 79,000; Full time

Job summary

Brooklyn Community Services seeks a Program Director for Residential and Waiver Services to lead the IRA Supportive Housing program, including 12 studios and related waiver services. Located at 1825 Atlantic Ave, Brooklyn, NY, the role oversees staff, compliance, and budgeting while ensuring person-centered planning and community integration.

The position requires 3–5 years in developmental disabilities with supervisory experience, a NYS driver’s license, and AMAP certification within 90 days.

Qualifications

• Bachelor’s degree in a human services field is required.
• Master’s degree in Psychology, Social Work, or related field is preferred.
• Strong counseling, verbal and written communication; organizational skills and leadership.
• 3–5 years of related experience with supervisory/administrative experience preferred.
• NY State Driver’s License preferred; ability to drive a 16-passenger van is a plus.
• AMAP certification must be attained within 90 days of employment.
• Extensive knowledge of NYS OPWDD compliance standards and Medicaid billing integrity.
• Experience supervising 24/7 residential services and OPWDD-certified settings.

Responsibilities

• Oversee daily program operations for Community Habilitation, Supportive IRA, ISS housing subsidies, and Respite; respond to emergencies.
• Facilitate introductions between DSPs and individuals receiving Community Habilitation services.
• Oversee residential program for adults with developmental disabilities.
• Supervise Direct Support Professionals, a part-time nurse and a nutritionist; provide staff training.
• Review and approve monthly attendance billings to ensure Medicaid compliance and conduct chart reviews.

Skills

Counseling skills

Verbal communication

Written communication

Organizational skills

Leadership ability

Service coordination

Education

Bachelor's Degree in a human services field

Master’s Degree in Psychology, Social Work, or related field preferred

Job description

Position: Program Director for Residential and Waiver Services

Program: Individual Residential Alternative Supportive Housing

Reports to: Division Director for Services with Developmental Disabilities

Location: 1825 Atlantic Avenue, Brooklyn, NY 11233

Hours: Monday-Friday 9am-5pm must be available to respond to after-hours emergencies and urgent operational needs

Salary Range: $71,500 -$71,500

The Program Director is responsible for the oversight and management of the Individual Residential Alternative (IRA) Supportive Housing Program which provides 12 studio apartments, including 8 IRA units and 5 Individual Support Services (ISS) units, for individuals with developmental and intellectual disabilities and the Community Habilitation and Hourly Waiver Respite programs.

The programs are designed to support individuals in developing the skills needed to achieve greater independence while promoting community integration, self-determination, and an enhanced quality of life. Through person-centered planning and individualized supports, residents are empowered to build meaningful relationships, participate actively in their communities, and lead productive, fulfilling lives. The program fosters an environment that encourages growth, choice, and inclusion, enabling individuals to reach their personal goals and maximize their potential.

Responsibilities

• Oversee daily program operations; of the Community Habilitation, Supportive IRA, ISS (housing subsidies) and Respite program respond to and report emergencies/incidents
• Facilitate introductions between DSPs and individuals receiving Community Habilitation services
• Oversee our individualized, person-centered residential program for adults with developmental disabilities.
• Supervise staff comprised of Direct Support Professional, a part time Nurse and Nutritionist. Provide staff training to assure high quality programming and adherence to regulations.
• Review and approve monthly attendance billings to assure Medicaid compliance and conduct monthly chart reviews to ensure OPWDD program and Medicaid billing compliance.
• Ensure full 24/7 staff coverage. Responsible for emergency coverage. Some evening and weekend hours required.
• Oversee pre-admission, admission and discharge planning.
• Ensure compliance with all BCS and OPWDD policies and procedures. Ensure that medical, nursing and nutritional needs are met and planned for, coordinated and implemented on an individualized basis. Ensure that medication policies are properly adhered to by qualified personnel and that employee AMAP Certifications are renewed annually and records are maintained.
• Accompany residents, as needed, to specialty, psychiatric and surgical appointments.
• Prepare monthly, quarterly and annual agency reports.
• Provide fiscal program oversight to assure the program operates within budget.
• Oversee petty cash, ensuring all documentation is present and in accordance with agency purchasing policies and procedures.
• Oversee Resident Individual Accounts and Personal Needs Allowance (PNA) in accordance with established agency procedures
• Develop and review service plans on a routine basis but no less than quarterly to ensure service plans are implemented as written. Ensure that the service planning process is individualized.
• Ensure that positive relationships are maintained with families, guardians, correspondents and/or other advocates through ongoing communication and meetings.
• Other duties as assigned

Qualifications

• Bachelor’s Degree in a human services field required. Preferred areas of concentration Psychology, Social Work, Special Education, Sociology, Rehabilitation Counseling, Human Services, or Healthcare Administration. A Master’s Degree in Psychology, Social Work, or related Human Service Field preferred.
• Must have strong counseling skills; strong verbal and written communication; strong organizational skills and demonstrated leadership ability.
• A minimum of 3-5 years related experience working with persons with developmental disabilities with at least two years in a supervisory or administrative experience highly preferred.
• Valid New York State Driver’s License preferred; Ability to drive a 16 passenger van is a plus.
• AMAP certification must be attained within 90 days of employment.
• Extensive knowledge of NYS OPWDD compliance standards, with a track record of successfully implementing Medicaid regulations and managing billing integrity.
• Strong background in supervising 24/7 residential services and ensuring compliance within OPWDD-certified settings required.
• Funder required criminal background check and finger printing required.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.