Residential Program Manager – Mental Health Services

Lakeview Health Services Inc.; Town of Ithaca (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Lump Sum PTO

Sick Time and Extended Illness Bank

9 Paid Holidays

Floating Holiday

401(k) with Agency match

Voluntary Medical/ Dental/ Vision

Employer Funded Life Insurance

Employee Assistance Program (EAP)

Tuition Assistance

Job summary

Lakeview Health Services, Inc. seeks a Program Manager for Markham House Ithaca, NY. Under supervision of the Residential Program Director, you will oversee administrative, training, reporting, and personnel functions at a supervised facility for individuals with mental illness.

You will foster a healing environment, ensure safety, and drive program quality. The role emphasizes staff supervision, shift planning, and collaboration with multi-disciplinary teams to deliver high-quality services and

Qualifications

• Bachelor’s degree in human services (or a related field) with 3 years of relevant experience.
• Associate’s degree in human services (or a related field) with 5 years of relevant experience.
• Supervisory experience preferred.

Responsibilities

• Provide day-to-day operations leadership for a supervised residential facility.
• Develop and implement service plans and ensure timely billing and reporting.
• Monitor resident progress and address emergencies and grievances promptly.
• Review documentation and generate reports, memos, and records.
• Manage expenses within budget; ensure compliance with laws and regulations.

Education

Bachelor’s degree in human services

Associate’s degree in human services

Job description

Lakeview Health Services, Inc. seeks a Program Manager for Markham House Ithaca, NY. Under supervision of the Residential Program Director, you will oversee administrative, training, reporting, and personnel functions at a supervised facility for individuals with mental illness.

You will foster a healing environment, ensure safety, and drive program quality. The role emphasizes staff supervision, shift planning, and collaboration with multi-disciplinary teams to deliver high-quality services and