Residential Program Manager II - Skyline and Emerson

Thomas Allen, Inc.; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

7 Paid Holidays

Paid Leave and ESST

Comprehensive medical, dental, vision

Health Savings Account and FSAs

401(k) program

Mileage reimbursement

Paid training and certifications

Employee appreciation programs

Mental health support

Career advancement opportunities

Job summary

Thomas Allen, Inc. seeks a Residential Program Manager II to supervise two residential homes in the Twin Cities metro area. You will lead a team of caregivers, promote independence, and ensure residents receive personalized care in a nurturing environment.

You’ll coordinate activities, manage resources and finances, and collaborate across teams to deliver holistic services while upholding the organization’s mission and values.

Qualifications

• Three years of direct care experience for people with disabilities or mental health conditions.
• Designated Coordinator qualifications: BA with 1 year, AA with 2 years, diploma with 3 years, or 50 hours education with 4 years.
• Effective listening and strong social/communication skills.
• Pass Department of Human Services background clearance.
• Valid driver’s license, reliable vehicle and proof of insurance.
• Ability to communicate in English, written and spoken.

Responsibilities

• Inspire a team of caregivers to provide high-quality support.
• Create a nurturing home promoting independence, inclusion and community connections.
• Design engaging activities to enrich lives, build skills and relationships.
• Ensure resident well-being through oversight, advocacy and personalized care.
• Manage resources and finances to uphold quality standards.
• Collaborate across teams to deliver person-centered services.
• Provide financial oversight for the household and residents’ finances.
• Cover direct care shifts as needed and be available for residents and staff.
• Perform other duties to support the program and mission.

Skills

Direct care experience

Active listening

Strong communication

English proficiency

Background clearance

Education

BA in human services

AA in human services

Human services diploma

50 hours education in human services

Job description

Residential Program Manager II - Skyline and Emerson

Job Category: Direct Care

Requisition Number: RESID002653

• Posted : September 15, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Full-Time Residential Program Manager II - Skyline and Emerson

At Thomas Allen, our mission is to empower individuals with disabilities to live their best lives. As a Residential Program Manager overseeing two Residential Homes, you'll play a vital role in ensuring residents receive exceptional, personalized care and support. This rewarding opportunity allows you to make a meaningful impact each day by using your leadership skills to support both residents and staff across multiple homes.

Please note the Program Manager II role supervises two residential programs in the Twin Cities metro area.

• Inspire a team of dedicated caregivers to provide the highest quality support
• Create a nurturing home promoting independence, inclusion and community connections
• Design engaging activities that enrich lives, build skills and meaningful relationships
• Ensure resident well-being through diligent oversight, advocacy and personalized care
• Effectively manage resources and finances to uphold quality standards
• Collaborate across teams to deliver comprehensive, person-centered services
• Provide financial oversight for the household and residents' finances, ensuring that resources are used efficiently and effectively
• Cover direct care shifts as needed, remaining available to residents and staff during both scheduled and unscheduled shifts
• Perform other duties as assigned, contributing to the success of the program and the overall mission of the organization

What you'll need:

• A minimum of three years' experience providing direct care to people living with developmental disabilities and/or mental health conditions.
• Required qualifications of a Designated Coordinator, including:
  • A bachelor's (BA) degree in a field related to human services and 1 year of full-time work experience providing direct care services to persons with disabilities or persons aged 65 or older
  • OR an associate (AA) degree in a field related to human services and 2 years of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older
  • OR a diploma in a field related to human services from an accredited post‑secondary institution and 3 years of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older
  • OR a minimum of 50 hours of education and training related to human services and disabilities and 4 years of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older under the supervision of a staff person who meets the qualifications identified in 1 to 3 above
• Must possess effective listening skills and strong overall social and communication skills
• Must be able to pass a Department of Human Services background clearance
• Valid driver's license, reliable vehicle, acceptable driving record, and proof of auto insurance required
• Ability to effectively communicate in English, both written and verbally

What We Offer our Team Members!

Benefits provided to Full-Time Employees (35+ hours/week)

• 7 Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday to use when it matters most to you!
• Paid Leave = Paid vacation time off to help you recharge and maintain work-life balance & Earned Sick and Safe Time (ESST)

Paid Leave (Hourly, Non-Exempt)

Years of Service Estimated Annual Hours

0-1 78

1-5 130

5+ 182

• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) program to help you plan for your financial future
• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

Benefits provided to Full-Time Employees (30-34 hours/week)

• All of the Above, except vacation time (ESST only)
• Full insurance benefits, mileage, paid training, and more!

Benefits provided to Part-Time and On-Call employees:

• Earned Sick and Safe Time (ESST)
• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

Thomas Allen is an Equal Opportunity Employer committed to diversity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.