Residential Program Manager (IDD Services)

Community Options, Inc.; Village of East Syracuse (NY); Presencial; USD 56.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Insurance Benefits

Paid Holidays

Generous PTO

Employee Incentive & Discount Programs

403b Retirement Plan

Incredible career growth opportunities

University partnerships with tuition

Descripción de la vacante

Community Options, Inc. is seeking an experienced Residential Program Manager in Syracuse, NY.

The role leads a team to provide person-centered care tailored to individuals with intellectual and developmental disabilities, supporting day-to-day operations to meet programmatic goals. The position requires coordinating shifts, supervising staff, and ensuring compliance with ISP/PCP plans, medication management, and documentation.

Formación

• Bachelor’s degree preferred; High school diploma or equivalent required.
• Two years’ full-time work experience in supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with ID/DD.
• Employment contingent on background checks and drug testing.

Responsabilidades

• Manage staff schedules and ensure shifts are adequately staffed.
• Provide leadership through training, performance management, and staff meetings.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Communicate with families and guardians as needed.
• Ensure individuals are supported per ISP/PCP including medication management and meal planning.
• Maintain program documentation and billable records accurately and timely.
• Monitor health and medical needs and report concerns.

Conocimientos

Two years experience

Valid driver’s license

Regulatory knowledge

Educación

Bachelor’s degree preferred

High school diploma or equivalent

Descripción del empleo

Description

Community Options, Inc.

is a national non-profit agency providing services to individuals with disabilities in 11 states.

We are actively seeking an experienced Residential Program Manager in Syracuse, NY. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

Starting pay is $62,353.20/per year

Shift Time(s): Tuesday - Saturday or Sunday - Thursday (8:00AM - 4:00PM) TBD

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years’ full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Working Conditions

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• May be required to be on-call in cooperation with other management staff

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Community Options is an Equal Opportunity Employer M/F/D/V

#IND-SR

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.