Residential Program Manager

iaedp; Village of Nyack, Northern (NY, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Monte Nido & Affiliates, LLC seeks a Residential Program Manager to lead operations at our evidence-based eating disorder treatment program for adolescents and adults. You will supervise clinical and direct care teams, ensure trauma-informed, recovery-focused care, and coordinate with medical and psychiatric staff to align treatment plans.

You will also manage census and admissions, support families, maintain regulatory standards, and use EMR for outcomes monitoring while mentoring staff and

Qualifications

• State-specific behavioral health or healthcare management experience.
• Licensed clinician preferred (e.g., LMFT, LCSW, LPC, PsyD) or strong residential program leadership background.
• CPR and crisis intervention certification preferred or obtained upon hire.

Responsibilities

• Oversee daily residential operations for adolescents and adults in an eating disorder treatment program.
• Supervise, coach, and schedule multidisciplinary clinical and direct care staff.
• Ensure delivery of evidence-based, client-centered treatment aligned with Monte Nido protocols.
• Coordinate individualized treatment with medical and psychiatric staff.
• Monitor program quality, safety, and regulatory compliance with state, payer, and accreditation standards.
• Manage census, admissions coordination, and discharge planning with internal and external partners.
• Engage and support families, guardians, and support systems throughout treatment.
• Track key performance, outcomes, and documentation standards using EMR and reporting tools.
• Lead team meetings, trainings, and performance feedback to support ongoing learning and culture.
• Participate in on-call rotation and respond to crises, risk concerns, and escalation as needed.

Skills

Residential program leadership

Multidisciplinary team supervision

Evidence-based treatment

Regulatory compliance

Crisis management

EMR documentation

Family engagement

Scheduling and census management

Education

Master's degree in social work / psychology / counseling

Tools

EMR systems

Job description

Monte Nido & Affiliates, LLC seeks a Residential Program Manager to lead operations at our evidence-based eating disorder treatment program. In this role, you will oversee daily residential services for adolescents and adults, supervise multidisciplinary clinical and direct care teams, and ensure safe, trauma-informed, recovery-focused care. You will coordinate individualized treatment with medical and psychiatric staff, manage census and scheduling, support families, maintain regulatory and documentation standards, and model our compassionate, collaborative culture while mentoring staff and supporting high-quality outcomes.

• - Oversee daily operations of residential eating disorder treatment program for adolescents and adults
• - Supervise, coach, and schedule multidisciplinary clinical and direct care staff
• - Ensure delivery of evidence-based, client-centered treatment aligned with Monte Nido protocols
• - Collaborate with medical, psychiatric, and therapeutic teams to coordinate individualized care plans
• - Monitor program quality, safety, and regulatory compliance with state, payer, and accreditation standards
• - Manage census, admissions coordination, and discharge planning with internal and external partners
• - Engage and support families, guardians, and support systems throughout treatment
• - Track key performance, outcomes, and documentation standards using EMR and reporting tools
• - Lead team meetings, trainings, and performance feedback to support ongoing learning and culture
• - Participate in on-call rotation and respond to crises, risk concerns, and escalation as needed
• - Program management in residential or behavioral health setting
• - Staff supervision, coaching, and performance management
• - Knowledge of eating disorder and co-occurring disorder treatment
• - Clinical coordination and interdisciplinary care planning
• - Regulatory, accreditation, and payer compliance in behavioral health
• - Electronic medical record (EMR) and clinical documentation
• - Risk assessment, crisis management, and de-escalation
• - Data tracking, outcomes monitoring, and reporting
• - Family engagement and communication in treatment settings
• - Scheduling, staffing, and workflow optimization
• - Medical Insurance
• - Dental Insurance
• - Vision Insurance
• - Life Insurance
• - 401k
• - State-specific behavioral health or healthcare management experience
• - Licensed clinician preferred (e.g., LMFT, LCSW, LPC, PsyD) or strong residential program leadership background
• - Knowledge of eating disorders, co-occurring disorders, and evidence-based treatment models
• - Understanding of behavioral health regulations, payer requirements, and accreditation standards
• - CPR and crisis intervention certification preferred or obtained upon hire