Residential Program Director

Jobtailor; Taunton (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Vinfen is seeking an experienced program administrator to oversee operational, financial, and administrative functions for residential programs in Taunton, MA. You will hire, train, and coach staff, supervise intake and assessments, and ensure adherence to budgets and licensing standards.

The role includes developing service plans, coordinating with funding sources, and fostering relationships with families and providers. Strong leadership, writing, and regulatory knowledge are essential.

Qualifications

• Bachelor's degree in Social Work, Psychology, or related field preferred; experience may substitute for education.
• High School diploma or GED required
• Minimum of 3 years' experience in progressively responsible human services functions
• At least 2 years of supervisory experience
• Experience working with individuals with brain injury preferred
• Strong time management, organizational, and writing skills
• Must be at least 21 years of age
• Current, valid US driver's license held for at least 6 months; other posting section specifies at least one year
• Must obtain CPR and First Aid certification within 2 weeks of employment
• Must obtain MAP certification within 150 days of employment
• Must obtain Safety Care certification within 90 days of employment
• NET certification required
• Must pass CORI, reference, national fingerprinting, driving record, and driver's screening background checks
• Must maintain adequate insurance and a safe driving record when using a personal vehicle
• Knowledge of human services, operations management, advocacy, communication and learning styles, resources, assessment, participatory planning, crisis intervention, decision-making, financial management, documentation requirements, and personal computer applications
• Ability to provide leadership and team management, balance competing priorities, make independent judgments, and work professionally and confidentially
• Ability to perform physically active duties, assist clients with daily living, and lift at least 25 pounds

Responsibilities

• Oversee operational, financial, and administrative operations of residential programs
• Direct, manage, hire, train, coach, and evaluate program staff
• Provide supervision and guidance on Individual Service Plans, Program Specific Treatment Plans, treatment/support plans, and interventions
• Complete and oversee intake procedures and initial assessments
• Research housing and subsidy opportunities and assist with applications and documentation
• Provide outreach and foster relationships among people served, families, friends, and established supports
• Resolve problems for staff and people served
• Provide policies, directives, leadership, and teamwork support to staff
• Ensure timely completion and quality of clinical, recordkeeping, and service/support/action-plan documentation
• Ensure compliance with quality, licensing, certification, accreditation, funding-source, and company standards
• Develop and manage adherence to program budgets
• Ensure collection of program fees and service-delivery data
• Represent Vinfen with professional, trade, regulatory, and funding-source organizations
• Serve as a resource for staff, families, neighbors, public officials, and other providers
• Manage adverse events and ensure corrective actions are implemented and reported
• Respond to data collection and reporting requests
• Ensure program quality, goal achievement, and quality improvements
• Provide on-call backup and on-site support when necessary
• Store, administer, document, and dispose of medications according to MAP requirements and applicable regulations
• Maintain staff knowledge of human-services issues, trends, and techniques
• Ensure maintenance and safety of physical sites
• Perform other related duties as required

Skills

Program Management

Supervisory Experience

Compliance with Licensing Standards

Budget Development and Management

Crisis Intervention

Data Collection and Reporting

Individual Service Plans

Program Specific Treatment Plans

Documentation Requirements

Time Management

Leadership

Communication Skills

Education

Bachelor's degree in Social Work, Psychology, or related field

High School diploma or GED

Job description

• Oversee operational, financial, and administrative operations of residential programs
• Direct, manage, hire, train, coach, and evaluate program staff
• Provide supervision and guidance on Individual Service Plans, Program Specific Treatment Plans, treatment/support plans, and interventions
• Complete and oversee intake procedures and initial assessments
• Research housing and subsidy opportunities and assist with applications and documentation
• Provide outreach and foster relationships among people served, families, friends, and established supports
• Resolve problems for staff and people served
• Provide policies, directives, leadership, and teamwork support to staff
• Ensure timely completion and quality of clinical, recordkeeping, and service/support/action-plan documentation
• Ensure compliance with quality, licensing, certification, accreditation, funding-source, and company standards
• Develop and manage adherence to program budgets
• Ensure collection of program fees and service-delivery data
• Represent Vinfen with professional, trade, regulatory, and funding-source organizations
• Serve as a resource for staff, families, neighbors, public officials, and other providers
• Manage adverse events and ensure corrective actions are implemented and reported
• Respond to data collection and reporting requests
• Ensure program quality, goal achievement, and quality improvements
• Provide on-call backup and on-site support when necessary
• Store, administer, document, and dispose of medications according to MAP requirements and applicable regulations
• Maintain staff knowledge of human-services issues, trends, and techniques
• Ensure maintenance and safety of physical sites
• Perform other related duties as required

Requirements

• Bachelor's degree in Social Work, Psychology, or related field preferred; experience may substitute for education
• High School diploma or GED required
• Minimum of 3 years' experience in progressively responsible human services functions
• At least 2 years of supervisory experience
• Experience working with individuals with brain injury preferred
• Strong time management, organizational, and writing skills
• Must be at least 21 years of age
• Current, valid US driver's license held for at least 6 months; other posting section specifies at least one year
• Must obtain CPR and First Aid certification within 2 weeks of employment
• Must obtain MAP certification within 150 days of employment
• Must obtain Safety Care certification within 90 days of employment
• NET certification required
• Must pass CORI, reference, national fingerprinting, driving record, and driver's screening background checks
• Must maintain adequate insurance and a safe driving record when using a personal vehicle
• Knowledge of human services, operations management, advocacy, communication and learning styles, resources, assessment, participatory planning, crisis intervention, decision-making, financial management, documentation requirements, and personal computer applications
• Ability to provide leadership and team management, balance competing priorities, make independent judgments, and work professionally and confidentially
• Ability to perform physically active duties, assist clients with daily living, and lift at least 25 pounds

Core Competencies

Demonstrates expertise in overseeing operational, financial, and administrative functions within residential programs, ensuring compliance with quality standards and effective team management. Proficient in developing and implementing Individual Service Plans and treatment/support plans while fostering relationships with stakeholders.

Highest-signal resume keywords

• Program Management
• Supervisory Experience
• Compliance with Licensing Standards
• Budget Development and ManagementCrisis Intervention

ATS Optimization Keywords

Hard Skills

• Operational Management
• Financial Management
• Documentation Requirements
• Assessment Techniques
• Crisis Intervention
• Individual Service Plans
• Program Specific Treatment Plans
• Data Collection and Reporting
• Human Services Knowledge
• Advocacy

Soft Skills

• Time Management
• Organizational Skills
• Leadership
• Communication Skills
• Problem Solving

Certifications & Qualifications

• CPR Certification
• First Aid Certification
• MAP Certification
• Safety Care Certification
• NET Certification

Industry Keywords

• Human Services
• Residential Programs
• Quality Improvement
• Funding-Source Compliance
• Team Management