Residential Program Coordinator - Colorado Springs

Support, Inc; Colorado Springs (CO); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Generous PTO

Training programs

Holidays

Pet insurance

Mileage reimbursement

Growth opportunities

Job summary

Support, Inc. in Colorado Springs is seeking an experienced Operations Coordinator to professionally plan, monitor, and coordinate health and habilitation programs for consumers in community settings, ensuring a high quality of life.

You will work with an interdisciplinary team, manage a caseload in contract homes, apartments, or family homes, and ensure compliance with policies and laws. This full-time exempt role offers a remote-friendly environment and a supportive culture focused on growth

Qualifications

• Associate's Degree or equivalent.
• At least 2 years of related experience and/or training.
• Bilingual English and Spanish.

Responsibilities

• Training community providers and staff, care planning, and problem solving.
• Manages a caseload of consumers with intellectual and developmental disabilities who live in the community in contract community homes, apartments, or their own family homes.
• Oversees all aspects of the consumer's care and ensures each experiences a high quality of life based on their abilities.
• Carries out monitoring and quality assurance responsibilities in accordance with the organizations policies and procedures, personnel manual and applicable laws and regulations.

Skills

Bilingual English and Spanish

Education

Associate's Degree or equivalent

Bachelor's Degree or equivalent

Job description

Department: Residential

Reports to: Associate Director of Operations

Position Type: Full-Time Exempt

Salary:$40,000

Schedule:Monday to Thursday, 8am to 6pm (flexibility available within this schedule)

COMPANY

Exciting opportunity to join a progressive and growing organization serving individuals with developmental disabilities of all ages. Support, Inc. has provided community based solutions for 25 years and serves the entire front range of Colorado. Our mission is to serve our constituents and customers in innovative, and cost-effective ways, and to provide the very best in community based residential and day services. We strive to serve people in a way that honors choice making, health and safety, being part of the community, individual relationships, and a positive picture of the future.

Support, Inc. provides community based services that result in quality lifestyles: Lifestyles that are characterized by integration into the community, a sense of belonging, empowered choice‑making, and opportunities for growth and learning. All Support, Inc. services share a characteristic of being community based, and tied to "best practices" in the industry. We take pride in our flexibility and responsiveness to our customers. Our expertise includes 24‑hour supervised living, ADA issues, Positive Behavior Supports, and medical supports.

Why Support, Inc.?

In our most recent anonymous employee survey, 95% of respondents said they would recommend Support, Inc. to a friend as a great workplace. We believe our highly supportive and committed culture extends to each other and those we serve. We have several employee led committees, including a DEI Council that meets monthly. Join our great team!

POSITION

This role is part of an interdisciplinary team that includes nurses, behavior therapists, and public benefits administrators. Professionally plans, monitors, and coordinates operations of health and habilitation programs for consumers in community based settings to ensure a high quality of life. This is an exciting opportunity to work with a team of highly qualified professionals in a flexible environment, while also making a difference.

RESPONSIBILITIES

• Training community providers and staff, care planning, and problem solving.
• Manages a caseload of consumers with intellectual and developmental disabilities who live in the community in contract community homes, apartments, or their own family homes.
• Oversees all aspects of the consumer's care and ensures each experiences a high quality of life based on their abilities.
• Carries out monitoring and quality assurance responsibilities in accordance with the organizations policies and procedures, personnel manual and applicable laws and regulations.

MINIMUM QUALIFICATIONS

• Associate's Degree or equivalent
• At least 2 years of related experience and/or training

PREFERRED QUALIFICATIONS

• Bachelors Degree or equivalent
• 2 to 5 years related experience and/or training
• An equivalent combination of education and experience may be considered.
• Bilingual (English and Spanish)

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, consumers, guardians, family members, and the general public.

REASONING ABILITY

Ability to solve practical and complex problems and critically reason through a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to prioritize work needs to effectively manage time.

WORK ENVIRONMENT

The work environment is varied between remote work, office and community locations including host homes and hospitals. This position requires a personal vehicle for transportation in order to effectively monitor and coordinate care. The home office for this position is located in Aurora, CO.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee frequently is required to drive. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Full time employees enjoy . . .

Competitive Medical, Dental, Vision Insurance options

Generous progressive PTO

Paid initial and ongoing training, including Relias, Safety Care, CPR/First Aid and QMAP

Paid Holidays

Quarterly awards and gifts

Many additionalBenefit options, including Pet insurance!

Flexibility and opportunities for growth

Options to work overtime at events or with additional shifts & clients

Mileage reimbursement

Ongoing support

Rewarding work

And much more!

Support, Inc. is an Equal Opportunity Employer. M/F/D/V

We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.