Residential Program Coordinator

Abilities-First,-Inc; City of Poughkeepsie (NY); On-site; USD 63,000 - 65,000; Full time

Benefits offered by this job

Time to Recharge – Paid vacation, plus

Health & Wellness – Medical, dental, &

Plan for The Future – 401(k) with

Level Up Your Skills– Tuition

Exclusive Extras – Employee discounts

Job summary

Abilities First, Inc. is seeking a Residential Program Coordinator to oversee day-to-day staff operations and ensure services align with regulatory standards for adults with developmental disabilities in Dutchess County, NY.

This exempt, salaried role requires leadership and strong collaboration with the Director and program team. The position emphasizes crisis management, staff development, budgeting support, and adherence to agency policies while maintaining confidentiality and client-centered

Qualifications

• Bachelors degree in Human Services or related field.
• Minimum five years experience with adults with developmental disabilities in a residential setting.
• Current NYS driver s license.

Responsibilities

• Maintain oversight of designated residential programs as assigned by the Director, and ensure the adequate and timely provision of services to residents as specified by the regulations.
• Ensure compliance with applicable State and Federal regulations specific to their programs.
• Assist in the development and preparation of the annual budget as requested.
• Recruit and select qualified staff. Develop and maintain an effective working relationship with program staff to assure the continuous and effective operation of the program.
• Ensure adequate, timely supervision, training, and evaluation of staff assigned to their program, in conjunction with appropriate managerial staff.
• Develop and maintain policies and procedures specific to their programs as requested and necessary.
• Ensure that existing agency policies and procedures are consistently followed and applied by staff.
• Provide crisis management as necessary by providing 24-hour on-call oversight via agency cell-phone to ensure program support, confirm proper procedures are followed in emergency situations.
• Oversee and monitor staff schedules and payroll by reviewing payroll documents, preparing shift schedules, accounting reports, and any other essential information to ensure adequate coverage and effective use of staff time.
• Communicate effectively with collateral agencies and members of the community in a professional manner.
• Coordinate staff meetings; participate in meetings and committees as necessary.
• Coordinate all aspects of the residents life to facilitate habilitation including, but not limited to, the monitoring of on-and-off site programs and activities through the use of POMS.
• Ensure the facilitation of required case reviews for all residents in the program, in conjunction with other programs, to ensure compliance with state and federal regulations.

Skills

Valid NYS drivers license

Education

Bachelors Degree in Human Services or related field

Job description

Description

Who We Are

For over 60 years, Abilities First, Inc. has been empowering individuals with developmental disabilities to live their most vibrant, independent lives. From early education to adulthood, our wide range of services—including preschool and school programs, day and residential habilitation, community connections, and employment services—are designed to uplift every individual’s unique strengths and dreams.

We believe in the power of people—of every background, identity, and ability—to create change and build a more inclusive world. Abilities First is proud to be an equal opportunity employer and is welcoming and supportive of people of varying abilities, races, ethnicities, religions, socio-economic status, gender and gender identities. At Abilities First, you’ll join a mission-driven team that values collaboration, celebrates individuality, and is dedicated to meaningful work. If you're ready to turn your passion into purpose, we’d love to welcome you aboard.

Who We Need

The Residential Program Coordinator will oversee staff on a day-to-day basis to ensure that the program services are implemented by staff in the day-to-day life of the resident through the use of the team process. The Residential Program Coordinator shall demonstrate an understanding of the needs of developmentally disabled adults and a commitment to and understanding of the individuals being served. This position will provide oversight of IRAs located in Dutchess County NY.

Schedule:

Monday-Friday, Day Shift with Program Caseload located in Dutchess County

Schedules requires flexibility and the ability to provide on-call assistance.

Pay:

Salaried, exempt: $62,855 -65,000

Responsibilities:

• Maintain oversight of designated residential programs as assigned by the Director, and ensure the adequate and timely provision of services to residents as specified by the regulations.
• Ensure compliance with applicable State and Federal regulations specific to their programs.
• Assist in the development and preparation of the annual budget as requested.
• Recruit and select qualified staff. Develop and maintain an effective working relationship with program staff to assure the continuous and effective operation of the program.
• Ensure adequate, timely supervision, training, and evaluation of staff assigned to their program, in conjunction with appropriate managerial staff.
• Develop and maintain policies and procedures specific to their programs as requested and necessary.
• Ensure that existing agency policies and procedures are consistently followed and applied by staff.
• Ensure bi-monthly Fire Evacuation training is completed with direct support staff.
• Complete Quarterly Internal Audits of assigned programs to ensure all required documentation for billing elements are completed and verify all required documentation is present in each individual’s main-file book.
• Review Therap Care weekly to ensure the completion of daily documentation, as well as monthly (Monthly Summaries, Res. Hab. Documentation) and annual documentation (Fee Agreements, Satisfaction Surveys, Emergency Information Sheets, etc.).
• Ensure the appropriate management of monies and other resources allocated to the program, including, but not limited to, resident accounts and petty cash. Supervise and monitor expenditures specific to the program.
• Periodically review residences to ensure adequate maintenance and housekeeping systems. Ensure Monthly Maintenance Checklists are being completed by the Program Manager and/or designee. Ensure Monthly Vehicle Mileage documentation is submitted monthly.
• Assume direct care duties as indicated by the needs of the program.
• Ensure that maintenance and physical plant needs are communicated to appropriate personnel.
• Provide crisis management as necessary by providing 24-hour on-call oversight via agency cell-phone to ensure program support, confirm proper procedures are followed in emergency situations.
• Oversee and monitor staff schedules and payroll by reviewing payroll documents, preparing shift schedules, accounting reports, and any other essential information to ensure adequate coverage and effective use of staff time. This includes bi-weekly oversight of allotted program hours as recorded in Paylocity.
• Communicate effectively with collateral agencies and members of the community in a professional manner.
• Coordinate staff meetings; participate in meetings and committees as necessary.
• Coordinate all aspects of the resident’s life to facilitate habilitation including, but not limited to, the monitoring of on-and-off site programs and activities through the use of POMS – Personal Outcome Measures.
• Ensure the facilitation of required case reviews for all residents in the program, in conjunction with other programs, to ensure compliance with state and federal regulations.
• Ensure all recommendations for services to the resident are presented and considered at team meetings, and that follow-up on same recommendations is timely and documented appropriately.
• Communicate effectively with all staff of the agency to ensure consistency, efficiency, and follow-through of individual program goals and the goals of the agency.
• Act as an appropriate role model for staff and residents.
• Provide for and maintain confidentiality of residents and their families.
• Ensure timely completion of the required reports and any other pertinent assessments as necessary.
• Participate in the screening process and selection of appropriate candidates for service.
• Adhere to agency Code of Legal and Ethical Behavior, which requires all employees, consultants, board members, volunteers, and affiliates to perform their responsibilities according to ethical and legal standards with honesty, integrity, fairness, good faith, and respect for others and the law.
• Ensure that employees follow the code of Ethical and Legal Behavior and conform to the strictest standards of Corporate Compliance and HIPAA, as well as all federal, state, local, and municipal laws and regulations.
• Follow all agency policies and procedures and demonstrate continuous regard for personal safety and the safety of others.
• Perform other appropriate job-related activities as requested by your supervisor or as circumstances warrant.
• Incorporate concepts of person-centered excellence by respecting people’s concerns and responding accordingly, and use “teachable moments” to assist people in understanding and exercising their rights.

Perks & Benefits:

• Time to Recharge – Paid vacation, plus paid sick time, holidays and personal time.
• Health & Wellness – Medical, dental, and vision plans to keep you covered
• Plan for The Future – 401(k) with employer match and employer-paid life insurance
• Level Up Your Skills– Tuition reimbursement program available
• Exclusive Extras – Employee discounts with Verizon, AT&T, Royal Carting, and more

Requirements

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, in order to perform the essential functions of this job, an individual shall be required to:

1. Have the ability to lift up to 50 lbs., bend, squat, turn in the knees, pivot and grasp with both hands (in order to properly and safely perform the techniques taught in CPR/First Aid, behavior intervention techniques, and lifting and carrying techniques).
2. Lift individuals by using appropriate techniques, including but not limited to usage of tools to assist, such as the Hoyer Lift.
3. Assist individuals in ambulation by providing physical assistance, including use of a gait belt or other equipment where necessary.
4. Have the ability to stand and walk for extended periods of time.
5. Have the ability to push, pull, and maneuver adults in wheelchairs.
6. Possess verbal and written communication skills, in English, to ensure adequate regulatory documentation.

Requirements:

1. Responsible person, willing to work as a team member, to provide safe, normalized, homelike environments for individuals who are developmentally disabled.
2. Must have a current NYS driver’s license, free of moving violations (Amendable to Class E); deemed acceptable by our insurance carrier.
3. Bachelor’s Degree in Human Services or related field preferred. Minimum five years’ experience working with adults with developmental disabilities in a residential setting required. Previous Residential Manager or other demonstrated administrative experience in a not for profit preferred. A combination of education and experience, which in the view of the Director qualifies the individual, may be acceptable.
4. Full time, flexible, on-call coverage as necessary. Hours are according to program requirements.

At Abilities First, we recognize that talent and potential come in many forms. If this position inspires you but your experience does not align with every preferred qualification, we still encourage you to apply. You may be the right candidate for this role—or another opportunity within our organization