Residential Plumbing Technician

Benjamin Franklin Plumbing, LLC; Springfield (MO); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Company parties

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Benjamin Franklin Plumbing is hiring an experienced Residential Plumbing Technician in Springfield, MO. You’ll diagnose, install and repair residential plumbing systems while delivering outstanding customer service on every call.

The role requires at least 2 years of residential plumbing experience, a valid license, and the ability to work in tight spaces. We offer a competitive hourly rate, paid training, and a supportive team culture.

Qualifications

• Minimum of 2 years of residential plumbing experience.
• Strong diagnostic and troubleshooting skills.
• Knowledge of residential plumbing systems, repairs, and installations.
• Valid driver’s license with a clean driving record.
• Ability to lift equipment and work in crawlspaces, attics, and confined areas.
• Excellent communication and customer service skills.
• Strong work ethic, reliability, and professionalism.

Responsibilities

• Diagnose and repair residential plumbing systems and fixtures.
• Install water heaters, faucets, drains, disposals, toilets, and piping systems.
• Troubleshoot plumbing issues efficiently and provide clear solutions to homeowners.
• Perform routine maintenance and service calls.
• Educate customers on repair and replacement options without high-pressure sales tactics.
• Maintain accurate job notes, invoices, and service records.
• Ensure all work meets local plumbing codes and company quality standards.
• Maintain a clean, organized, and professional appearance at every jobsite.
• Deliver an exceptional customer experience from arrival to completion.

Skills

Residential plumbing experience

Diagnostic and troubleshooting skills

Knowledge of plumbing systems, repairs

Valid driver’s license

Lifting in tight spaces

Communication and customer service

Work ethic and professionalism

Tools

Service software

Mobile dispatch systems

Job description

Join the Punctual Plumber®

Benefits

• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benjamin Franklin Plumbing of Springfield is growing, and we’re looking for an experienced Residential Plumbing Technician who takes pride in both technical craftsmanship and customer service. If you enjoy solving problems, helping homeowners, and working with a professional team that values integrity and reliability, we want to hear from you.

This role is ideal for a plumber with at least 2 years of residential plumbing experience who understands that great service is just as important as great plumbing work.

What You’ll Do

• Diagnose and repair residential plumbing systems and fixtures
• Install water heaters, faucets, drains, disposals, toilets, and piping systems
• Troubleshoot plumbing issues efficiently and provide clear solutions to homeowners
• Perform routine maintenance and service calls
• Educate customers on repair and replacement options without high-pressure sales tactics
• Maintain accurate job notes, invoices, and service records
• Ensure all work meets local plumbing codes and company quality standards
• Maintain a clean, organized, and professional appearance at every jobsite
• Deliver an exceptional customer experience from arrival to completion

What We’re Looking For

Required Qualifications

• Minimum of 2 years of residential plumbing experience
• Strong diagnostic and troubleshooting skills
• Knowledge of residential plumbing systems, repairs, and installations
• Valid driver’s license with a clean driving record
• Ability to lift equipment and work in crawlspaces, attics, and confined areas
• Excellent communication and customer service skills
• Strong work ethic, reliability, and professionalism

Preferred Qualifications

• Plumbing license or certification preferred (not required depending on experience)
• Experience with service software or mobile dispatch systems
• Strong upselling and customer education skills
• Experience working in a fast-paced residential service environment

What Makes You a Great Fit

• You communicate clearly and professionally with homeowners
• You show up on time and prepared
• You take ownership of your work and stand behind it
• You enjoy helping customers solve problems
• You work well independently and as part of a team
• You value honesty, integrity, and craftsmanship

What We Offer

• Competitive pay based on experience
• Performance incentives and bonus opportunities
• Company vehicle (for qualified technicians)
• Paid training and ongoing development
• Uniforms provided
• Health benefits options
• Paid time off and holidays
• Retirement Plan with company match
• Advancement
• Supportive team culture with growth opportunities

About Benjamin Franklin Plumbing

At Benjamin Franklin Plumbing, we believe in providing homeowners with honest service, quality workmanship, and dependable professionals they can trust. Our technicians are the face of our company, and we invest in building a team that values customer care as much as technical skill.

Compensation: $20.00 - $30.00 per hour

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

• Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
• Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
• Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry.

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.