Journeyman Plumber — Residential Service Pro, Growth & Training

Benjamin Franklin Plumbing, LLC; Southborough (MA); On-site; USD 46,838 - 63,369; Full time

Benefits offered by this job

Medical Insurance

401(k) Matching

Company vehicle

Paid trainings

Growth opportunities

Paid time off

New technology tools

Job summary

Benjamin Franklin of Metrowest is seeking a Journeyman Plumber to perform diagnostic, service, and installation in residential and light commercial environments. Work aligned with plumbing codes and company standards.

Responsibilities include installing and repairing pipes and fixtures, communicating costs to customers, and maintaining vehicle and tools. The role requires a MA Journeyman license, clean driving record, and ability to pass background checks for consistent customer service.

Qualifications

• High school diploma or equivalent is required.
• Massachusetts Journeyman License is required.
• Must have verifiable plumbing experience in residential service and maintenance.
• Knowledge of local and national plumbing codes.
• Ability to read and interpret blueprints/drawings.
• Basic change order cost estimating experience.
• Valid driver’s license with clean driving record.
• Background check and drug screen required.

Responsibilities

• Assemble, install, or repair pipes, fittings, or fixtures per plumbing codes.
• Call in for PO numbers for materials and provide cost before/after taxes.
• Submit receipts and packing slips with job numbers.
• Provide pricing to customers for approval prior to work.
• Retain membership clients and maintain high appointment conversions.
• Maximize lead opportunities per the business plan.
• Participate in company training classes.
• Maintain courteous demeanor with customers and associates.
• Maintain company vehicle cleanliness and organization.
• Respect customer property.

Skills

Customer service

Team-player

Blueprint reading

Background check clearance

Organized

Attention to detail

Valid driver's license

Education

High school diploma or equivalent

Massachusetts Journeyman License

Job description

Benjamin Franklin of Metrowest is seeking a Journeyman Plumber who will apply their technical skills and knowledge in performing diagnostic, service, and installation of plumbing in residential and light commercial environments and ensure that work is performed in accordance with relevant codes.

At Benjamin Franklin Plumbing, our reputation precedes us and is our highest priority. Our team of highly skilled professionals provide superior customer service, starting from the first time a customer contacts us, until the job is finished. We provide residential plumbing service and installations. We have worked hard to get to where we are today. We are committed to the well-being of our employees and our customer and in that order. We understand that our employees are our greatest asset.

Responsibilities

• Assemble, install, or repair pipes, fittings, or fixtures of heating, water, or drainage systems in accordance with plumbing code specifications
• Call in for PO numbers for any materials picked up at suppliers and provide cost before and after taxes to ensure accuracy
• Turn in all parts receipts and packing slips with corresponding job numbers written on them
• Provide pricing to the customer for approval prior to performing any work
• Retain 90% of Membership Clients and maintain an 85% appointment conversion ratio in the home
• Maximize lead opportunities based on the company’s business plan
• Participate in all company-sponsored training classes
• Maintain a courteous demeanor with all customers and associates
• Maintain company vehicle, ensuring cleanliness and organization, both inside and out
• Respect the customer’s property
  
  

Pay

• $34-$46/hour, depending on experience
• Potential to make six figures ($100K+) considering bonuses
• Piece-rate commission structure after training has been completed
  
  

Qualifications And Skills

• High school diploma or equivalent
• Massachusetts Journeyman License
• Must have previous, verifiable plumbing experience in a residential service and maintenance operation
• Knowledge of local and national plumbing codes
• Ability to read and interpret blueprints and drawings
• Basic change order cost estimating experience
• Valid driver’s license and a clean driving record
• Ability to pass a background check and drug screen
• Must be organized and detail oriented
• Customer service skills
• Ability to work well with your hands
• Team-player ready to collaborate with homeowners, co-workers, and other contractors, while repairing and installing residential plumbing parts, fixtures, and equipment
• To be able to carry out basic tasks on a computer or hand-held device
• Install pipes, fixtures, and equipment such as sinks, toilets, and faucets. Work on systems for water, gas, and steam
• Diagnose problems and identify appropriate tools and materials for repair
  
  

Benefits

• Competitive Compensation, with our pay structure and tools plus your strong work ethic you have the potential to make over $100k+
• Bonus program rewards you on hard work and customer service
• Company provided tools and vehicle
• Paid trainings
• Growth opportunities
• Medical Insurance - 100% paid healthcare for all full time employees
• 401(k) Matching
• We provide on-going training using our very own Success Academy. We utilize online training, virtual training, and classroom training
• Paid time off
• New technology, including iPad & access to integrated software
• Company Vehicle and Fresh Uniforms
  
  

Apply online or reach out to us by text or phone call at: [phone] for more information. All communications will be strictly confidential.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate

Compensation: $34.00 - $46.00 per hour

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

• Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
• Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
• Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
  
  

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.