Residential Plumber — Install & Repair, Customer Focus

Chapman Bros; Cranford (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Disability & Life Insurance

401K with Company Match

Paid Training & Career Development

Paid Holidays & PTO

Company Vehicle & Tools

Job summary

Chapman Bros is hiring a Plumbing Service Technician (Residential) in Cranford, NJ. Immediate openings with an hourly base plus commission and strong growth potential.

Join a company that values leadership, technical expertise, and exceptional customer service, contributing to team success and long-term advancement. Responsibilities include installation, repairs, inspections, estimates, and documentation using Service Titan.

Qualifications

• Minimum 3 years of experience as a residential plumber.
• Strong knowledge of plumbing systems, fixtures, and troubleshooting.
• Experience with service software like Service Titan is a plus.
• Excellent communication and listening skills for customers.
• Customer-focused with professional solutions.
• Ability to troubleshoot and resolve plumbing issues efficiently.
• Valid driver's license with a clean driving record.
• Knowledge of local plumbing codes and safety standards.
• Ability to lift heavy equipment and work in tight spaces.

Responsibilities

• Install, maintain, and repair plumbing systems and fixtures in residential homes.
• Inspect and test plumbing systems for safety, functionality, and code compliance.
• Handle customer queries and respond to callouts promptly.
• Prepare cost estimates for repairs and replacements.
• Document all work using Service Titan or similar software.
• Communicate clearly to ensure customer satisfaction.
• Adhere to local plumbing codes and safety standards.
• Follow safety protocols for efficient workmanship.

Skills

Experience

Technical Skills

Service Titan

Communication Skills

Customer-Focused

Problem-Solving

Driver's License

Code Knowledge

Physical Ability

Tools

Service Titan

Job description

Chapman Bros is hiring a Plumbing Service Technician (Residential) in Cranford, NJ. Immediate openings with an hourly base plus commission and strong growth potential.

Join a company that values leadership, technical expertise, and exceptional customer service, contributing to team success and long-term advancement. Responsibilities include installation, repairs, inspections, estimates, and documentation using Service Titan.