Residential Mortgage Banker - Consumer Direct

FNB Corporation; Pittsburgh (Allegheny County); On-site; USD 45,000 - 60,000; Full time

Job summary

F.N.B. Corporation in Pittsburgh is seeking a Mortgage Banking Representative 1 - Consumer Direct to originate residential mortgage loans via e-delivery channels and internal/external referrals.

You will counsel customers, build referral relationships, and support cross-sell initiatives while delivering exceptional service. The role focuses on managing the loan pipeline, meeting milestones, and ensuring pricing and compliance expectations are met.

Qualifications

• High school diploma or GED required.
• 1 year of related experience preferred.
• Excellent customer service and communication skills.
• Experience with loan applications and mortgage processes a plus.

Responsibilities

• Build relationships with internal referral sources and manage leads to meet targets.
• Counsel customers on lending options to fit their needs.
• Support bank partnerships and cross-sell initiatives.
• Provide outstanding e-delivery mortgage experiences and service.
• Manage loan pipeline through documentation, closing dates, and compliance expectations.

Skills

Customer service

Written communication

Verbal communication

Organizational skills

Interpersonal skills

Analytical skills

PC proficiency

Office software

MS Word

MS Excel

MS PowerPoint

Education

High School diploma or GED

Tools

Easylender

Uni-form

Genesis

Job description

F.N.B. Corporation in Pittsburgh is seeking a Mortgage Banking Representative 1 - Consumer Direct to originate residential mortgage loans via e-delivery channels and internal/external referrals.

You will counsel customers, build referral relationships, and support cross-sell initiatives while delivering exceptional service. The role focuses on managing the loan pipeline, meeting milestones, and ensuring pricing and compliance expectations are met.