Mortgage Banking Specialist, Consumer Direct

F.N.B. Corporation; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

F.N.B. Corporation in Pittsburgh, PA seeks a Mortgage Banking Representative 1 - Consumer Direct to originate residential mortgage loans through e-delivery channels and to counsel customers on lending options.

The role emphasizes building internal referral relationships and providing excellent customer service. The incumbent will manage loan pipelines, support key partnerships, and participate in cross-sell initiatives, aiming to meet production goals in a dynamic consumer-direct mortgage

Qualifications

• High School diploma or GED required; degree preferred.
• 1 year of mortgage banking/consumer direct experience.
• Sponsorship not provided; eligible to work in the U.S.

Responsibilities

• Builds relationships with internal referral sources and effectively manages leads to achieve expected performance goals.
• Counsels customers on lending options and solutions to meet their needs.
• Supports and facilitates key Bank partnerships.
• Provides excellent service and supports an outstanding e-delivery customer mortgage experience.
• Effectively manages loan pipeline to meet milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing and compliance related expectations.
• Performs other related duties and projects as assigned.

Skills

Excellent customer service skills

Excellent communication skills

Excellent organizational skills

Ability to use general officeequipment

Ability to use a personal computer and

MS Word

MS Excel

MS PowerPoint

BS or BA degree preferred

Education

High School or GED

BS or BA degree preferred

Tools

Easylender

Uni-form

Genesis

Job description

F.N.B. Corporation in Pittsburgh, PA seeks a Mortgage Banking Representative 1 - Consumer Direct to originate residential mortgage loans through e-delivery channels and to counsel customers on lending options.

The role emphasizes building internal referral relationships and providing excellent customer service. The incumbent will manage loan pipelines, support key partnerships, and participate in cross-sell initiatives, aiming to meet production goals in a dynamic consumer-direct mortgage