Residential Monitor

Volunteers of America Texas; Fort Worth (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Volunteers of America Texas in Fort Worth is seeking a Residential Monitor to oversee daily operations of the residential program. You will monitor client movements, ensure safety, document events, conduct searches, prepare meals when needed, and assist with transportation.

The role requires confidentiality, the ability to work independently and in a team, and strict adherence to VOA-TX policies, training, and background checks. A Texas driver license may be required.

Qualifications

• High school diploma or equivalent.
• Six months transferable work experience desirable and experience in a residential setting preferred.

Responsibilities

• Maintain the overall security and operational control of the assigned facility.
• Maintain chronological written records of events that occur during the shift.
• Monitor client movements inside and outside the facility.
• Control contraband in facility through general observation, facility searches, and client searches.
• Ensure facility cleanliness by assigning and monitoring client work, morning duty, and extra duty assignments.
• Observe client behavior and report to the Residential Monitor-Shift Lead in a timely manner any situations that are irregular or exceptional.
• Obtain urine specimens and breathe samples to monitor client substance usage.
• Perform partial intake on new clients.
• Make periodic tours of the facility and the grounds to ensure high level of security by observation and corrective action, if necessary.
• Monitor number of clients and their activities.
• Monitor visitor activities.
• Ensure clients observe all fire and other safety measures.
• Conduct monthly fire drills.
• Secure and inventory personal possessions of clients who leave the facility.
• Assist clients in the utilization of public transportation.
• Assist in the serving of meals as appropriate.
• Monitor main and secondary entrances to the facility and answer telephones.
• Attend all staff meetings and training as directed.
• Ensure compliance with VOA-TX policies and procedures, standard operating procedures, and sponsoring agency requirements.
• Monitor, observe, and record client self-administration of medication.
• Transport clients in agency vehicles to and from scheduled activities as assigned.

Education

High school diploma or equivalent

Job description

Description Job Summary:

The Residential Monitor is responsible for monitoring the functional operation of the residential program and facility in accordance with VOA-TX policies and procedures and sponsoring agency requirements.

Essential Duties and Responsibilities include the following.

• Maintain the overall security and operational control of the assigned facility.
• Maintain chronological written records of events that occur during the shift.
• Monitor client movements inside and outside the facility.
• Control contraband in facility through general observation, facility searches, and client searches.
• Ensure facility cleanliness by assigning and monitoring client work, morning duty, and extra duty assignments.
• Observe client behavior and report to the Residential Monitor-Shift Lead in a timely manner any situations that are irregular or exceptional.
• Obtain urine specimens and breathe samples to monitor client substance usage.
• Perform partial intake on new clients.
• Make periodic tours of the facility and the grounds to ensure high level of security by observation and corrective action, if necessary.
• Monitor number of clients and their activities.
• Monitor visitor activities.
• Ensure clients observe all fire and other safety measures.
• Conduct monthly fire drills.
• Secure and inventory personal possessions of clients who leave the facility.
• Assist clients in the utilization of public transportation.
• Assist in the serving of meals as appropriate.
• Monitor main and secondary entrances to the facility and answer telephones.
• Attend all staff meetings and training as directed.
• Ensure compliance with VOA-TX policies and procedures, standard operating procedures, and sponsoring agency requirements.
• Monitor, observe, and record client self-administration of medication.
• Transport clients in agency vehicles to and from scheduled activities as assigned.

SUPERVISORY RESPONSIBILITIES

This position does not have direct organizational supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals and outside weather conditions. The noise level in the work environment is usually moderate.

OTHER

• Time commitment: 40+ hours per week
• Overtime may be required
• Must be willing to work some evenings and weekends (flexible work scheduling to meet needs of organization/clients)
• If driving frequently for VOA-TX business:
• MVR background check (good driving record)
• Valid Texas driver's license
• Criminal and educational background check
• Approval from TDCJ to work in TDCJ-funded programs is required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must successfully complete any required training and acquire any required certifications within prescribed timeframes. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES (Knowledge/Skills/Abilities)

The ability to work independently, as well as in a team environment, is required. Able to respect and maintain confidentiality at all times. Displays passion and optimism; inspires respect and trust, and treats people with respect Ability to interact with staff members and community contacts Demonstrates ability to work with multi-disciplinary team Demonstrates high degree of integrity and ethical standards Upholds organizational values Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Problems Solving Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent. Six months transferable work experience desirable and experience in a residential setting preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Texas Drivers' License, clear MVR and ability to be insured.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.