Residential Monitor

kleocommunitylifecenter; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

KLEO Community Family Life Center is seeking a Residential Monitor to perform day-to-day Shelter operations under the direction of the Shift Supervisor. The role supports meals, cleaning, and client services while upholding the mission and guiding program initiatives.

Responsibilities include intake, discharge planning, staff training support, laundry assistance, and adherence to shelter rules. The position requires on-site presence at the MWRD Shelter in Chicago with a 3rd shift from 11:00 p.m.

Qualifications

• High School/GED or four-years of equivalent experience.
• Experience providing services to homeless residents is preferred.
• Ability to adapt to software applications and work independently.

Responsibilities

• Intake new clients and assist with discharge planning.
• Support distribution of meals and snacks including cleanup.
• Conduct hourly walking inspections of all facility areas.
• Assist with training new staff and volunteers.
• Assist residents with regular laundry services.
• Assist custodial and janitorial duties.
• Stock food and supplies as needed.
• Communicate shelter rules to residents and participate in staff meetings.

Skills

Independent work

Time management

Problem solving

Team player

Diversity awareness

Education

High School/GED

Tools

MS Office

Outlook

Excel

Google Workspace

Job description

Position Overview

KLEO Community Family Life Center (KLEO) is seeking an individual to serve as the Residential Monitor. This role isresponsible for completing the day-to-day activities under the direction of the Shift Supervisor.The selected individual will uphold the mission and vision of KLEO while supporting excellence and growth for all program initiatives.

Essential Functions & Responsibilities

• Intake new clients and assist with discharge planning.
• Support distribution of meals and snacks including clean up.
• Conduct hourly walking inspections of all areas of the facility.
• Assist with training new staff and volunteers.
• Assist resident(s)with regular laundry services.
• Assist with Custodial and Janitorial duties.
• Assist with stocking food and/or supply deliveries.
• Communicate to all residents and adhere to the shelter rules and policies.
• Attend and participate in staff meetings.
• Respond to emergencies in a timely fashion.
• Work cooperatively with other staff members and programs within shelter.
• Facilitate in laundry of towels and client clothes.
• Performance of all other duties as needed and assigned by the Shift Supervisor, Shelter Manager, Project Manager, Director of Shelter Operations, COO and President/CEO.

Qualifications

Education

• High School/GED or four-years of equivalent experience.

General Physical Requirements

• Exerting up to 15 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 25 pounds of force constantly to move objects, which includes carrying laundry up 4 flights of stairs.
• Standing and walking for extended periods of time while working on-site.
• Able to maintain regular, punctual attendance consistent with KLEO policy and procedures, the Americans with Disabilities Act (ADA), and other federal, state and local standards.
• Able to perform the essential job functions consistent with the ADA, and other federal, state and local standards.

Skills & Abilities

• Ability to adapt to software applications.
• Ability to work independently, prioritize tasks and meet deadlines with solid organizational, analytical, and problem-solving skills.
• Knowledge of MS Office products including Outlook, Word and Excel or Google Workspace.
• Experience in providing services to homeless residents.
• Participation as a team player and sensitive to issues of diversity.

Location

• MWRD Shelter, 3034 W Foster Ave. Chicago, Illinois 60625

Shift

• 3rd: 11:00 p.m. - 7:30 a.m.

Conditions of Employment

• Background Check
• Complete CPR Training