Residential Milieu Counselor - On-Call

Focus Behavioral Health; Lenoir (NC); On-site; USD 36,000 - 42,000; Full time

Job summary

Focus Behavioral Health operates a structured 24 hour residential facility for at-risk youth. You will support treatment goals, lead group sessions, and help maintain care quality and safety. The role emphasizes confidentiality, daily scheduling, and family involvement within policy guidelines.

You will implement tools and participate in training, with a focus on behavioral improvement, psycho-educational activities, and teamwork in a structured setting.

Qualifications

• Provide therapeutic care according to agency standards and policies.
• Review and revise client treatment plans and monitor progress.
• Maintain confidentiality per HIPAA standards at all times.
• Lead a daily group session aligned with the program model.
• Support family visitation and promote healthy caregiver relationships.
• Background check and drug screening required; minimum 21 years old.

Responsibilities

• Assist at-risk youth in improving behaviors and meeting treatment goals.
• Develop and follow a written daily schedule for staff and clients.
• Follow traffic laws when driving with clients or using company vehicles.
• Attend scheduled staff meetings and mandatory training sessions.
• Learn and model program tools and modalities for clientele.
• Participate in safety, quality improvement, and fire/disaster drills.
• Provide nutrition snacks and meals with client involvement.
• Assist with daily chores, homework, and life skills activities.
• Maintain direct supervision with clients to prevent inappropriate behavior.
• Support family visits and maintain professional team communication.

Skills

Group facilitation

HIPAA compliance

Job description

This position takes place in a highly structured 24 hour residential facility program working with at-risk youth clientele. Assist the population in improving their behaviors and meeting their treatment goals in order for them to step down to a lower level of care. Staff members are role models and actively engage clients served to meet overall behavior goals.

Know and understand each client's treatment needs. Review and contribute to revising treatment plans and implementation. Maintain confidentiality at all times per HIPAA standards.

Provide therapeutic care and treatment of all clients equally and effectively according to the standards outlined in the Counselor's Orientation manual and agency policies and procedures manual.

Assist in maintaining the quality of care standards for the facility, vehicles, and grounds. Assist in maintaining vehicles and updating the vehicle maintenance logs.

Develop and adhere to a written daily schedule and post it within the facility for all staff and clients to follow.

Provide practical leadership in the milieu based on the principles of containment treatment of special needs and male child/adolescent sexual offenders.

Follow all traffic laws when driving with clients or using company vehicles.

Attend scheduled staff meetings and mandatory training.

Learn, utilize, and model the following tools/modalities for all clientele: Head Heart Hands, Cycles of Growth and Change, Think It Tools for Living, New Me curriculum, and any subsequent program models implemented by the agency.

Participate in quality improvement program. Participate in safety programs agency-wide including completion of fire/disaster drills, notification of potential hazards, etc.

Conduct a minimum of one daily group (status, offense specific daily group) that adheres to the program model.

Prepare nutritional snacks and meals for clients, while allowing clients to assist as part of life skills training.

Assist clients in daily chores, coaching them to perform the chore properly. Assist clients with homework and treatment work during times of study or "brain" time. Actively assist in the planning and implementation of psycho-educational activities.

Maintain a direct line of supervision with the clients at all times to prevent underground communication, physical, sexual, or verbal behaviors from happening. Monitor clients during hours of sleep.

Assist with family visitation and promote healthy relationships between the client and their caregivers.

Display good communication and feedback within a team dynamic.

Professionalism in all areas of work, including client and co-worker relationships.

Other duties as assigned.

Minimum 21 years of age.

All employment contingent upon satisfactory results of background check and drug screening.