Residential Manager

New Horizons in Autism Inc

United States

On-site

USD 55,000 - 75,000

Full time

14 days+
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Benefits offered by this job

Paid Training
Paid Time Off
Paid Sick Time
Employee Referral Bonus
Tuition Discount Programs
Flexible Spending Account (FSA)
401(k) with Company Match
Voluntary Supplemental Insurance
Career Growth and Advancement Opportun
Public Service Loan Forgiveness (PSLF)

Job summary

New Horizons in Autism Inc is seeking a Residential Manager to lead daily operations of a community residence and mentor a high-performing staff team. You will provide direct care, supervise caregivers, coordinate ISP meetings, and ensure compliance with Medicaid and DDD standards.

The role is full-time and exempt, with schedule flexibility beyond traditional hours. A NJ driver’s license and driving eligibility are required, along with completion of required DDD trainings and safety protocols.

Qualifications

  • High School Diploma or equivalent required.
  • Bachelor's degree in Special Education, Psychology, Social Work, Human Services, or related field preferred.
  • Equivalent experience will be considered.
  • Minimum of two years' experience supporting individuals with autism or other IDD.
  • Minimum of two years of supervisory or management experience.
  • Residential program experience preferred.
  • Experience using Therap.

Responsibilities

  • Lead the daily operations of a community residence.
  • Train, supervise, mentor, and evaluate residential staff.
  • Develop and maintain staff schedules to ensure appropriate coverage.
  • Provide direct care and support to individuals with autism and other developmental disabilities.
  • Assist with personal care, transportation, meal preparation, medication oversight, and daily living activities.
  • Support individuals in achieving their ISP goals.
  • Implement and monitor behavior support plans.
  • Ensure accurate documentation and compliance with agency, Medicaid, and DDD requirements.
  • Coordinate ISP meetings and collaborate with clinical staff, families, and interdisciplinary teams.
  • Promote community integration, employment supports, and meaningful daily activities.
  • Maintain a safe, clean, and well-operated residential environment.
  • Work collaboratively with Residential Coordinators, Direct Support Professionals, Clinical Services, and Executive Leadership.
  • Respond appropriately to emergencies while ensuring health, safety, and well-being of residents and staff

Skills

Leadership
Supervisory skills
Communication
Problem-solving
Flexibility
Person-centered care
Professionalism
Team building

Education

High School Diploma or equivalent
Bachelor's degree in Special Education, Psychology, Social Work, Human Services, or related field preferred

Tools

Therap

Job description

Lead with Purpose. Make a Lasting Impact.

Are you an experienced leader with a passion for supporting individuals with autism and developmental disabilities? If you're looking for a meaningful career where you can lead a dedicated team while making a difference every day, New Horizons in Autism (NHIA) invites you to join us as a Residential Manager.

Since 1980, NHIA has been a trusted non-profit organization committed to enhancing the quality of life for adults with autism throughout Bergen, Monmouth, and Ocean Counties. We believe every individual deserves the opportunity to live with dignity, independence, and purpose—and our Residential Managers play a critical role in making that happen.

Position Overview

Under the direction of the Residential Coordinator, the Residential Manager is responsible for the overall operation and management of one of NHIA's community residences. This leadership role combines administrative oversight with direct support, ensuring residents receive exceptional, person-centered care while supervising and developing a high-performing team.

This is a full-time, exempt position that requires flexibility. Residential Managers are expected to respond to the needs of the home and support their teams beyond a traditional Monday–Friday, 9-to-5 schedule.

What You'll Do

As a Residential Manager, you will:

Lead the daily operations of a community residence

Train, supervise, mentor, and evaluate residential staff

Develop and maintain staff schedules to ensure appropriate coverage

Provide direct care and support to individuals with autism and other developmental disabilities

Assist with personal care, transportation, meal preparation, medication oversight, and daily living activities

Support individuals in achieving their Individual Service Plan (ISP) goals

Implement and monitor behavior support plans

Ensure accurate documentation and compliance with agency, Medicaid, and DDD requirements

Coordinate ISP meetings and collaborate with clinical staff, families, and interdisciplinary teams

Promote community integration, employment supports, and meaningful daily activities

Maintain a safe, clean, and well-operated residential environment

Work collaboratively with Residential Coordinators, Direct Support Professionals, Clinical Services, and Executive Leadership

Respond appropriately to emergencies while ensuring the health, safety, and well-being of residents and staff

Who We're Looking For

We're seeking a compassionate, organized, and confident leader who enjoys mentoring others and creating positive outcomes for the individuals we serve.

Successful candidates will demonstrate:

Strong leadership and supervisory skills

Excellent communication and interpersonal abilities

Sound judgment and effective problem-solving

Flexibility and adaptability in a fast-paced environment

A commitment to person-centered care and quality services

Professionalism, accountability, and integrity

The ability to build positive relationships with staff, families, and community partners

Qualifications
Education

High School Diploma or equivalent required

Bachelor's degree in Special Education, Psychology, Social Work, Human Services, or a related field preferred

Equivalent experience will be considered

Experience

Minimum of two years' experience supporting individuals with autism or other intellectual/developmental disabilities

Minimum of two years of supervisory or management experience

Residential program experience preferred

Experience using Therap preferred

Requirements

Valid New Jersey driver's license (or ability to obtain one within three months if licensed in another state)

Must meet NHIA driving eligibility requirements

Must be at least 20 years of age

Reliable transportation

Successful completion of all required DDD training within designated timeframes

Ability to successfully complete:

Criminal Background Check

CARI

Central Registry

Drug Screening (including random testing)

Physical Examination

Professional Expectations

Residential Managers are expected to:

Maintain dependable attendance and punctuality

Lead by example and foster a positive team culture

Exercise professionalism, patience, and sound judgment in challenging situations

Maintain compliance with all NHIA policies, DDD regulations, and Medicaid standards

Attend required staff meetings, trainings, and interdisciplinary team meetings

Adapt to changing schedules and operational needs

Promote a respectful, collaborative, and supportive work environment

Why Join NHIA?

At NHIA, we invest in our employees because we know exceptional care starts with exceptional people.

Paid Training

Paid Time Off

Paid Sick Time

Employee Referral Bonus

Multiple Tuition Discount Programs

Flexible Spending Account (FSA)

401(k) with Company Match

Voluntary Supplemental Insurance through Allstate

Career Growth and Advancement Opportunities—we proudly promote from within!

As a qualifying non-profit organization, NHIA employees may also be eligible for the Public Service Loan Forgiveness (PSLF) Program.

Build a Career That Matters

As a Residential Manager, you'll do more than oversee a home—you'll mentor staff, empower individuals, strengthen communities, and help create opportunities for adults with autism to thrive.

If you're ready to lead with compassion, inspire your team, and make a meaningful impact every day, we encourage you to apply and become part of the NHIA family.

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