RESIDENTIAL MANAGER

Resources for Human Development; Philadelphia (Philadelphia County); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

DailyPay

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Resources for Human Development’s Resiliency Manor is seeking a Residential Manager to lead residential operations, supervise staff, and ensure a safe, empowering environment for individuals served.

The role emphasizes crisis management, staff development, and adherence to regulatory requirements, with on-call rotation and leadership duties across multiple service lines.

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of experience working with individuals with developmental disabilities or mental illness.
• Must be at least 21 years of age.
• Valid, non-provisional driver’s license.
• Personal vehicle with required minimum liability insurance coverage.
• Strong interpersonal and communication skills.
• Basic computer and internet literacy.
• Ability to meet applicable employment screening and clearance requirements.
• Knowledge and understanding of applicable residential care regulations, policies, and procedures.

Responsibilities

• Oversee the day-to-day operations of assigned residential site(s), ensuring a safe, healthy, and supportive environment.
• Supervise and provide guidance to Direct Support Professionals and other assigned residential staff.
• Manage staffing and scheduling to maintain appropriate coverage.
• Work directly with individuals served, providing support with daily living skills, personal care, community involvement, and other needs.
• Support individuals in developing independence, building relationships, and becoming more involved in their communities.
• Oversee medical appointments, medication management, and required health-related documentation.
• Train and coach employees on individual-specific needs, medication procedures, program requirements, and job competencies.
• Monitor employee performance, training compliance, timekeeping, and documentation.
• Maintain consumer records and ensure documentation is accurate and completed according to program and regulatory requirements.
• Monitor and respond appropriately to crisis situations and significant behavioral or medical concerns.
• Assist with consumer funds, petty cash, household supplies, and other residential operational needs.
• Ensure homes remain in compliance with applicable state regulations, safety standards, and agency policies.
• Participate in an on-call rotation and provide assistance during residential emergencies.
• Serve as a positive role model and promote teamwork, accountability, professionalism, and person-centered support.

Skills

Leadership

Staff supervision

Crisis management

Communication

Detail-oriented

Organization

Education

High school diploma or equivalent

Job description

Resiliency Manor | Resources for Human Development Full-Time $47,902/year DailyPay Available

Make a Difference Residential Manager

Resiliency Manor | Resources for Human Development Full-Time $47,902/year DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking a compassionate and experienced Residential Manager to join our Resiliency Manor program. In this leadership role, you’ll oversee residential operations, supervise and develop direct care staff, and help create a safe, supportive, and empowering environment for the individuals we serve.

This is an excellent opportunity for someone with experience in behavioral health, developmental disabilities, or residential services who is ready to take the next step into a leadership position.

About Resources for Human Development

Resources for Human Development (RHD) is dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

Competitive Pay & Benefits

• $47,902/year
• DailyPay: Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Paid Training Programs
• Professional Development Opportunities
• Leadership Development
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Make a Difference Every Day
• Lead and Develop a Direct Care Team
• Support Individuals in Building Independence
• Create a Safe and Supportive Residential Environment
• Build Meaningful Relationships
• Join a Mission-Driven Organization

What You’ll Do

As a Residential Manager, you will:

• Oversee the day-to-day operations of assigned residential site(s), ensuring a safe, healthy, and supportive environment.
• Supervise and provide guidance to Direct Support Professionals and other assigned residential staff.
• Manage staffing and scheduling to maintain appropriate coverage.
• Work directly with individuals served, providing support with daily living skills, personal care, community involvement, and other needs.
• Support individuals in developing independence, building relationships, and becoming more involved in their communities.
• Oversee medical appointments, medication management, and required health-related documentation.
• Train and coach employees on individual-specific needs, medication procedures, program requirements, and job competencies.
• Monitor employee performance, training compliance, timekeeping, and documentation.
• Maintain consumer records and ensure documentation is accurate and completed according to program and regulatory requirements.
• Monitor and respond appropriately to crisis situations and significant behavioral or medical concerns.
• Assist with consumer funds, petty cash, household supplies, and other residential operational needs.
• Ensure homes remain in compliance with applicable state regulations, safety standards, and agency policies.
• Participate in an on-call rotation and provide assistance during residential emergencies.
• Serve as a positive role model and promote teamwork, accountability, professionalism, and person-centered support.

Who We’re Looking For

• A Strong and Supportive Leader
• Compassionate
• Dependable
• Organized and Detail-Oriented
• Comfortable Coaching and Developing Staff
• A Strong Communicator
• Solution-Focused
• Comfortable Responding to Crisis Situations
• Committed to Person-Centered Care

QualificationsRequired

• High school diploma or equivalent
• Minimum of 3 years of experience working with individuals with developmental disabilities or mental illness
• Must be at least 21 years of age
• Valid, non-provisional driver’s license
• Personal vehicle with required minimum liability insurance coverage
• Strong interpersonal and communication skills
• Basic computer and internet literacy
• Ability to meet applicable employment screening and clearance requirements
• Knowledge and understanding of applicable residential care regulations, policies, and procedures

Preferred

• Previous supervisory or management experience in a group home or residential setting
• Experience with direct staff supervision
• Medication administration experience
• Behavioral intervention and crisis management experience
• Knowledge of medical terminology
• Experience with budget or residential operations management

Schedule

• Full-Time
• Flexibility is required based on program and staffing needs
• May include evenings, weekends, appointments, emergencies, and other non-scheduled hours
• Participation in the program’s on-call rotation is required

Physical Requirements

• Ability to sit, stand, reach, bend, stoop, twist, and climb steps as required
• Ability to drive a vehicle
• Ability to lift 50 pounds or more as required by the position
• Ability to perform the essential functions of the position with or without reasonable accommodation

About Our Organization

Resources for Human Development is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.