Residential Manager

Worcester-County-Developmental-Center; Newark (MD); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental

Health

Vision

Life insurance

Paid time off

Referral program

Short-Term Disability

Job summary

Worcester County Developmental Center (WCDC) is seeking a Residential Manager to supervise Direct Support Professionals in our residential homes, ensuring safe, meaningful lives for clients and adherence to policies. The RM collaborates with the residential team on planning, decision making, and procedures, reporting to the Assistant Programs Director.

This exempt role includes on-call duties. Responsibilities include staffing, training, maintaining certifications, documenting services for

Qualifications

• Bachelor's degree in human services or related field.
• 2 years direct support experience required; substitution allowed for leadership/management experience.
• Must complete DDA Core Training successfully.

Responsibilities

• Serve as central point of contact between clients, families, partner services and WCDC departments.
• Perform on-site resident visits to ensure compliance with policies and COMAR regulations.
• Ensure residences are fully staffed per ratios and client-specific needs.
• Participate in interviewing, hiring, and training for residential staff; provide on-call support.
• Ensure staff pass and maintain certifications (Med Tech, CPR, First Aid, Mandt, etc.).
• Monitor employee performance and attendance to ensure accurate payroll.
• Complete required forms documenting services for timely billing.
• Review residential expenses monthly to stay at or under budget.
• Other duties as assigned.

Skills

Leadership

Hiring & Training

On-call Availability

Education

Bachelor's degree in human services or related field

4+ years leadership/management experience as alternative

Tools

Med Tech Certification

CPR Certification

First Aid Certification

Mandt Training

Special needs training

Job description

Description

The Residential Manager (RM) supervises the Direct Support Professionals (DSP) that work in WCDC homes to ensure that clients in our Residential Program lead safe and meaningful lives. The ideal candidate will collaborate with WCDC residential team in the planning, decision making, facilitation of processes, procedures, and policies. Success in this position also requires a willingness to make decisions and exhibit sound and accurate judgement. This is an exempt position that reports directly to the Assistant Programs Director.

Essential Duties and Responsibilities:

• Serve as the central point of contact between clients, client families, relevant partner service organizations and relevant WCDC departments to empower residents to lead rich and meaningful lives.
• Perform on-site resident visits to make sure all WCDC residential properties are compliant with WCDC policies and COMAR regulations with regards to cleanliness, security, and safety.
• Ensure WCDC residences are fully staffed per the ratios and client-specific needs stipulated in individual Person Centered Plans.
• Participate in the interviewing, hiring, and training process for new residential staff members. Provide on-call support to staff members on a rotating basis.
• Ensure all residential staff pass and maintain certifications in Med Tech, CPR, First Aid, Mandt, special needs training and other related training as required.
• Monitor employee performance and attendance as required by WCDC policy to ensure timely and accurate payroll.
• Ensure daily, weekly & monthly completion of requisite forms (online and paper where required) documenting services provided to ensure timely and accurate billing for services provided.
• Review specified residential expenses monthly to assure WCDC residences come in at or under budget.
• Other duties as assigned

<b>Hours: </b>Rotating monthly schedule to include weekends and participate in the on-call rotation. The duties and hours depend upon the needs of the program.

<b>Rate of Pay:</b> Commensurate based on experience

Requirements

<b>Qualifications:</b> Must be at least 21 years old, with a valid driver's license, and approved to transport clients. License may not be Provisionals and have a driving record that reflects responsibility and maturity. Complete all DDA Core Training successfully.

<b>Education/Experience: </b>Bachelor's degree in human services or other related field and 2 years of direct support experience required. May substitute 4 + years of leadership/management experience for required degree.

<b>Physical Demands/work Environment</b>: Must be able to stand and walk 90% of work time; sit and/or drive 10%. Must be able to lift, carry, push, and/or pull 60 pounds; must be able to stoop, kneel, crouch and reach. All of the requirements are necessary in order to properly supervise and assist individuals with disabilities. Should be able to climb stairs/ladder and have good balance. Vision is required in order to drive.

<b>Benefits:</b> 401(k), 401(k) matching, Dental, Health, Vision, and Life insurance; Paid time off, Referral program, and Short-Term Disability.

WCDC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.