Residential Manager

Chrysalis of Ogden, UT; Layton (UT); On-site; USD 22,000 - 32,000; Full time

Job summary

Chrysalis seeks an experienced supervisor to oversee daily operations of residential programs for adults/juveniles with developmental and intellectual disabilities in Utah. You will supervise Direct Care Professionals, ensure health and safety, and implement person-centered care plans, while maintaining compliance with policies and dietary, financial, and training requirements.

The role requires strong leadership, exceptional communication, and the ability to manage staff shifts, plan menus, and

Qualifications

• Minimum age 18 or 21 depending on location
• Pass criminal background and LEIE check annually
• Ability to speak, read and write effectively in English
• Valid driver’s license if driving is required
• Must meet Chrysalis driving policy requirements if driving

Responsibilities

• Maintain Individuals’ Health
• Develop, implement and report on Person Centered Plans
• Oversee Behavior Plans and supervision guidelines
• Be on time with regular attendance and adhere to schedule
• Stay awake, responsive and communicate effectively with individuals
• Plan weekly menus for proper nutrition
• Protect and maintain individuals’ finances and finance folders
• Assist individuals in making purchases and teach basic financial skills
• Supervise and manage staff
• Ensure new employees attend New Employee Orientation
• Maintain appropriate staff numbers and hours
• Provide training for staff on first shift and ongoing timelines
• Conduct employee evaluations
• Follow safety, anti-harassment, ADA and FMLA procedures
• Create an environment to retain employees
• Prepare monthly staff schedules
• Manage staff issues and overtime compliance
• Be on call 24/7
• Ensure house books and timesheets are completed accurately
• Audit timesheets by due date including required signoffs

Skills

Staff supervision

Leadership

Crisis management

Communication skills

Person Centered Plans

Public relations

Education

High school diploma or GED

Job description

Chrysalis is a company that provides a variety of support services for at-risk adults and/or juveniles that have developmental and intellectual disabilities. These individuals also have a variety of fragile medical issues. This position requires the ability to work in stress-filled and safety-sensitive environments, make crucial decisions in regards to the care and treatment of at-risk individuals, and possess the ability to communicate those decisions effectively to a team of employees.

Managers oversee daily operations of residential programs by supervising, instructing, training, and assisting Direct Care Professionals in providing services to the individuals. In addition, managers ensure that the individuals receive appropriate care through programs to help them live and work in the community. They encourage all individuals to gain greater independence and make a difference daily by applying the five Chrysalis Values: Respect, Safety, Fun, Mentoring and Accountability.

Essential Duties and Responsibilities:

• Maintain Individuals’ Health
• Assist in developing, implementing, and reporting on the Person Centered Plans
• Oversees Behavior Plans and Supervision Guidelines to ensure they are followed
• Punctuality and regular/consistent attendance at the worksite are required and the employee must be able adhere to their workplace schedule in order to ensure proper oversight of individuals.
• Stay awake, responsive, and communicate effectively to the individuals
• Plan weekly menus for proper nutrition
• Ability to protect, balance and maintain individual’s finances and maintain finance folders
• Assist individuals in making appropriate purchases
• Teach individuals basic financial skills
• Supervise and Manage Staff
• Ensure new employees attend New Employee Orientation before beginning work
• Maintain appropriate number of staff and staff hours
• Provide adequate training for staff on their first 8 hour shift in the home
• Ensure employees are trained within established time frames
• Ensure on-going training is completed by employees
• Conduct employee evaluations
• Follow work related injury, anti-harassment, ADA and FMLA procedures
• Create an environment that will help provide a great experience to retain employees
• Ensure employee Plan of Action procedures are followed
• Make a monthly schedule for employees
• Manage employee issues and concerns
• Comply with overtime and staffing policy
• Be available to be on call 24/7
• Ensure house books are completed by staff
• Audit all timesheets for completeness and accuracy by due date. All timesheets should meet the minimum requirements:
  • The pay period date listed on top
  • Signed by the manager
  • Signed by the employee
  • Accompanied by the actual worked calendar/24 hour log (Nevada)

Complete Necessary Paperwork

• Overtime reports, attendance reports for individuals, track progress for individuals, monthly newsletters, activity calendar and other required documents

Provides a Healthy, Clean Environment for Individuals

• Ensure staff is following cleaning charts
• Ensure individuals are receiving adequate nutrition
• Other duties as assigned by the Director/Associate Director

Requirements

• Minimum of at least 18 or 21 years of age depending on the assigned location
• Pass a criminal background and LEIE check at least annually
• Should possess the ability to speak, read and write effectively in English
• Maintain a valid driver’s license if driving
• Meet Chrysalis driving policy requirements if driving

Experience or Education:

• High school diploma or GED
• Minimum of six months of related experience working with people with disabilities
• Minimum of six months of management experience

Training and Certifications:

• Complete all initial and on-going training requirements within established time frames
• Complete management training with appropriate administration

Essential Knowledge, Skills, and Abilities:

• Knowledge of Person Centered Plans and the ability to develop and write effective goals
• Understanding of state policies and the Provider Code of Conduct
• Excellent public relations skills working with the individual’s family
• Ability to communicate effectively with medical, professional, and state employees
• Ability to manage personnel issues and deal with staff in a positive manner
• Demonstrate good judgment and ability to handle crisis situations
• Basic word processing skills
• Ability to prioritize work load
• Excellent interpersonal skills
• Demonstrate a service oriented attitude

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is required to walk; sit; talk and/or hear; uses hands to finger, feel, and handle objects; reach with arms, bend over, and stoop. Occasionally the employee is required to restrain an individual, and lift and/or move up to 35 pounds.

Work environment: While performing the duties of this job, the employee is on call twenty-four hours a day. The employee may be exposed to various environments including, but not limited to the following: aggressive individuals, may come into contact with blood and/or salvia, and other OPIM.

This position description is intended to provide some guidelines for job expectation and the employee’s ability to perform the position described. This document does not represent a contract of employment and Chrysalis reserves its right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

This position starts at $19.50 per hour.