Residential Manager

Restore Hyper Wellness; Layton (UT); On-site; USD 22,162 - 31,564; Full time

Job summary

A community support services provider is seeking a Residential Program Manager to oversee daily operations at their facility in Utah. The role requires managing staff, ensuring quality care for individuals with disabilities, and maintaining safety standards. Ideal candidates will have management experience and a background in support services. This position offers a starting pay of $19.50 per hour and emphasizes respect and accountability.

Qualifications

• Minimum age of 18 or 21 depending on location.
• Ability to maintain a valid driver's license if driving.
• Pass a criminal background and LEIE check annually.

Responsibilities

• Oversee daily operations of residential programs.
• Assist in developing and reporting on Person Centered Plans.
• Supervise and train staff to ensure effective service provision.

Skills

Public relations skills

Crisis management

Interpersonal skills

Ability to communicate effectively

Education

High school diploma or GED

Job description

Chrysalis is a company that provides a variety of support services for at-risk adults and/or juveniles that have developmental and intellectual disabilities. These individuals also have a variety of fragile medical issues. This position requires the ability to work in stress-filled and safety-sensitive environments, make crucial decisions in regards to the care and treatment of at-risk individuals, and possess the ability to communicate those decisions effectively to a team of employees.

Managers oversee daily operations of residential programs by supervising, instructing, training, and assisting Direct Care Professionals in providing services to the individuals. In addition, managers ensure that the individuals receive appropriate care through programs to help them live and work in the community. They encourage all individuals to gain greater independence and make a difference daily by applying the five Chrysalis Values: Respect, Safety, Fun, Mentoring and Accountability.

Essential Duties and Responsibilities

• Maintain Individuals’ Health
• Assist in developing, implementing, and reporting on the Person Centered Plans
• Oversees Behavior Plans and Supervision Guidelines to ensure they are followed
• Punctuality and regular/consistent attendance at the worksite are required and the employee must be able adhere to their workplace schedule in order to ensure proper oversight of individuals.
• Stay awake, responsive, and communicate effectively to the individuals
• Plan weekly menus for proper nutrition
• Ability to protect, balance and maintain individual’s finances and maintain finance folders
• Assist individuals in making appropriate purchases
• Teach individuals basic financial skills
• Supervise and Manage Staff
• Ensure new employees attend New Employee Orientation before beginning work
• Maintain appropriate number of staff and staff hours
• Provide adequate training for staff on their first 8 hour shift in the home
• Ensure employees are trained within established time frames
• Ensure on-going training is completed by employees
• Conduct employee evaluations
• Follow work related injury, anti-harassment, ADA and FMLA procedures
• Create an environment that will help provide a great experience to retain employees
• Ensure employee Plan of Action procedures are followed
• Make a monthly schedule for employees
• Manage employee issues and concerns
• Comply with overtime and staffing policy
• Ensure house books are completed by staff
• Audit all timesheets for completeness and accuracy by due date. All timesheets should meet the minimum requirements:
  • The pay period date listed on top
  • Signed by the manager
  • Signed by the employee
  • Accompanied by the actual worked calendar/24 hour log (Nevada)

Complete Necessary Paperwork

• Overtime reports, attendance reports for individuals, track progress for individuals, monthly newsletters, activity calendar and other required documents

Provides a Healthy, Clean Environment for Individuals

• Ensure staff is following cleaning charts
• Ensure individuals are receiving adequate nutrition
• Other duties as assigned by the Director/Associate Director

Requirements

• Minimum of at least 18 or 21 years of age depending on the assigned location
• Pass a criminal background and LEIE check at least annually
• Should possess the ability to speak, read and write effectively in English
• Maintain a valid driver’s license if driving
• Meet Chrysalis driving policy requirements if driving

Experience or Education

• High school diploma or GED
• Minimum of six months of related experience working with people with disabilities
• Minimum of six months of management experience

Training and Certifications

• Complete all initial and on-going training requirements within established time frames
• Complete management training with appropriate administration

Essential Knowledge, Skills, and Abilities

• Knowledge of Person Centered Plans and the ability to develop and write effective goals
• Understanding of state policies and the Provider Code of Conduct
• Excellent public relations skills working with the individual’s family
• Ability to communicate effectively with medical, professional, and state employees
• Ability to manage personnel issues and deal with staff in a positive manner
• Demonstrate good judgment and ability to handle crisis situations
• Basic word processing skills
• Ability to prioritize work load
• Excellent interpersonal skills
• Demonstrate a service oriented attitude

Physical Demands and Work Environment

Physical demands: While performing the duties of this job, the employee is required to walk; sit; talk and/or hear; uses hands to finger, feel, and handle objects; reach with arms, bend over, and stoop. Occasionally the employee is required to restrain an individual, and lift and/or move up to 35 pounds.

Work environment: While performing the duties of this job, the employee may be exposed to various environments including, but not limited to the following: aggressive individuals, may come into contact with blood and/or saliva, and other OPIM.

This position starts at $19.50 per hour.