Residential Life & Reception Services Assistant

Fessenden School; West Newton (MA); On-site; USD 41,000 - 44,000; Full time

Job summary

The Fessenden School in West Newton, MA is seeking a Residential Life Student Services Reception Assistant. This full‑time role supports the Residential Life program, the Health Center, and front desk operations, coordinating transportation and handling visits and calls.

The successful candidate will have a high school diploma, 1–2 years of office or customer service experience, a valid driver's license, and strong communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of office, customer service, educational, healthcare, or related environment experience preferred.
• Valid driver's license with acceptable driving record.
• Successful completion of CORI, SORI, and fingerprinting checks.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency with Google Workspace and general office technology.

Responsibilities

• Maintain and update digital signage and departmental communications for Residential Life.
• Coordinate student transportation plans and communicate with approved drivers regarding travel arrangements, schedules, and updates.
• Safely transport students in school-owned vehicles to medical appointments and pick up prescriptions when needed.
• Answer the School's main telephone line and direct calls as the backup receptionist.
• Welcome visitors, students, families, vendors, and guests and manage sign-in procedures.
• Maintain confidentiality of student information in accordance with School policies.

Skills

Interpersonal communication

Written communication

Verbal communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

The Fessenden School in West Newton, MA is seeking a Residential Life Student Services Reception Assistant. This full‑time role supports the Residential Life program, the Health Center, and front desk operations, coordinating transportation and handling visits and calls.

The successful candidate will have a high school diploma, 1–2 years of office or customer service experience, a valid driver's license, and strong communication and organizational skills.