Residential Installation Technician

CPI Security; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company vehicle

Company equipment provided

401(k) with company match

Health, dental, vision

Paid holidays

Free monitored security system

Job summary

CPI Security in Charlotte, NC is seeking a Residential Installation Technician to install our home security solutions for local customers. You will follow wiring diagrams, test performance, and train customers on use while contributing to inventory and paperwork in a fast-paced environment.

This role offers performance-based income with uncapped commissions and substantial training. CPI Security provides a comprehensive benefits package and opportunities for career growth within a supportive,

Qualifications

• High School Diploma or equivalent.
• Experience with construction, cable installation, or low voltage systems is a plus.
• Strong customer service skills with the ability to handle payments and complete accurate paperwork.
• Detail-oriented, capable of following technical instructions, and safety-conscious.
• Represent the company professionally and maintain product knowledge, including features, pricing, and promotions.

Responsibilities

• Install security systems for residential clients according to job specifications and customer needs.
• Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience.
• Follow wiring diagrams, hook‑up procedures, and safety standards to ensure quality installations.
• Conduct tests to verify system performance and instruct customers on using the equipment.
• Maintain inventory, process paperwork, and support the training of new installation technicians.

Skills

Customer service

Attention to detail

Safety-conscious

Professional communication

Education

High School Diploma or equivalent

Job description

Charlotte, North Carolina, United States

We are seeking a Residential Installation Technician in Charlotte, NC to join our team! In this role, you’ll be responsible for installing our state‑of‑the‑art home security solutions for residential customers. This is an excellent opportunity to earn performance‑based income while providing a valuable service and offering additional products to our customers.

What You’ll Do:

• Install security systems for residential clients according to job specifications and customer needs
• Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience
• Follow wiring diagrams, hook‑up procedures, and safety standards to ensure quality installations
• Conduct tests to verify system performance and instruct customers on using the equipment
• Maintain inventory, process paperwork, and support the training of new installation technicians

What We’re Looking For:

• High School Diploma or equivalent
• Experience with construction, cable installation, or low voltage systems is a plus
• Strong customer service skills with the ability to handle payments and complete accurate paperwork
• Must be detail-oriented, capable of following technical instructions, and safety-conscious
• Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions

What’s In It For You:

• $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
• Career mobility opportunities – this is more than just a job!
• Company fuel card, company equipment provided (i.e., vehicle, iPhone, iPad)
• Comprehensive and on‑going training when you start, includes leadership development
• Engaging and fun company culture that succeeds through diversity
• Great medical, dental, vision, 401(k) with company match, short‑term & long‑term disability and life insurance options; company paid holidays, floating holiday and PTO
• Free monitored security system after 90 days