Residential HVAC Technician — No On-Call, High Pay

Trust 1 Heating, Cooling & Plumbing; Randolph (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Weekly pay

Year-round work

No on-call

Overtime available

401(k) with 4% company match

PTO from day one

3 weeks paid vacation

Paid birthday off

Company iPad and company phone

Uniforms provided

Boot and sneaker allowance

Growth & culture

Ongoing paid training

Employee of the Month recognition

Monthly contests with prizes

Job summary

Trust 1 Heating, Cooling & Plumbing seeks an HVAC Service Technician for our Randolph, MA service area. You will diagnose and repair residential heating and cooling equipment, perform precision tune-ups, and present clear repair-versus-replace options to homeowners while building trust with customers.

We offer year-round work, no on-call, weekly pay, and a comprehensive benefits package including health insurance, a 401(k) with company match, PTO from day one, and ongoing paid training.

Qualifications

• Minimum 3 years of residential HVAC field experience plus formal training.
• EPA Universal
• Valid, unrestricted driver's license and a clean driving record.
• A professional set of hand tools.
• Strong customer communication skills.

Responsibilities

• Diagnose and repair residential heating and cooling equipment — gas furnaces, boilers, heat pumps, ductless mini-splits, and central AC.
• Perform precision tune-ups and preventive maintenance that catch problems before the customer feels them.
• Present clear repair-versus-replace options and let the homeowner make an informed decision — no pressure, no confusion.
• Diagnose and recommend indoor air quality solutions where they genuinely solve a problem.
• Document every job accurately in ServiceTitan on your company iPad — photos, findings, recommendations, and pricing before you leave the driveway.
• Communicate proactively with dispatch and the customer on timing, findings, and next steps.
• Mentor apprentices and newer techs — they're already watching how you work.
• Own your callbacks and resolve them fast, cleanly, and without drama.
• Keep your van organized, stocked, and looking like a rolling ad for a company you're proud of.
• Earn 5-star reviews that build the reputation of the whole team.

Skills

Residential HVAC experience

EPA Universal

Customer communication

Tools & equipment handling

Education

High school diploma or GED

Tools

ServiceTitan

Job description

Trust 1 Heating, Cooling & Plumbing seeks an HVAC Service Technician for our Randolph, MA service area. You will diagnose and repair residential heating and cooling equipment, perform precision tune-ups, and present clear repair-versus-replace options to homeowners while building trust with customers.

We offer year-round work, no on-call, weekly pay, and a comprehensive benefits package including health insurance, a 401(k) with company match, PTO from day one, and ongoing paid training.