Residential HVAC Service Technician - Growth

Coolray Tennessee; Nashville (TN); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Hourly wage

Commission

PTO

Holidays

401k match

Professional development

Community service

Health insurance

Dental insurance

Vision insurance

HSA

FSA

Life insurance

AD&D

Disability insurance

Identity theft protection

Pet insurance

Employee assistance

Legal insurance

Critical illness

Accident insurance

Job summary

Coolray Nashville is seeking experienced, customer-focused HVAC Service Technicians to join our growing Nashville team. You’ll diagnose, repair, and maintain residential heating and cooling systems while delivering an exceptional customer experience.

As an HVAC Service Technician you will diagnose, troubleshoot, and educate homeowners on options that improve comfort, efficiency, and reliability. This role offers strong earnings potential and comprehensive benefits.

Qualifications

• Previous residential HVAC service and troubleshooting experience.
• Strong diagnostic and repair skills across a variety of HVAC systems.
• Excellent customer service and communication abilities.
• Strong mechanical aptitude and problem-solving skills.
• Ability to work independently and manage a daily service schedule.
• Results-driven mindset with a commitment to delivering outstanding customer experiences.
• Strong attention to detail and quality workmanship.
• Ability to effectively explain technical information to homeowners.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems.
• Perform service and preventative maintenance on furnaces, air conditioners, heat pumps, and related equipment.
• Conduct comprehensive system evaluations and accurately identify equipment issues.
• Present repair options and recommendations clearly and professionally to homeowners.
• Educate customers on system performance, maintenance needs, and energy-efficiency opportunities.
• Identify opportunities for equipment replacement or system upgrades when appropriate.
• Build strong customer relationships through exceptional service and communication.
• Accurately document service findings, completed work, and recommendations.
• Maintain compliance with company policies, safety standards, and industry regulations.
• Ensure all work is completed with the highest level of quality and professionalism.

Skills

HVAC service experience

Customer service

Diagnostic skills

Problem solving

Valid driver's license

Job description

Coolray Nashville is seeking experienced, customer-focused HVAC Service Technicians to join our growing Nashville team. You’ll diagnose, repair, and maintain residential heating and cooling systems while delivering an exceptional customer experience.

As an HVAC Service Technician you will diagnose, troubleshoot, and educate homeowners on options that improve comfort, efficiency, and reliability. This role offers strong earnings potential and comprehensive benefits.