Residential HVAC Service Technician

Absolute Air Services, LLC; Portland (CT); On-site; USD 41,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Parental leave

Training & development

Performance reviews

Job summary

Absolute Air Services in Portland, CT is seeking an experienced, Connecticut-licensed HVAC Service Technician who delivers accurate diagnostics, dependable repairs, and exceptional customer care.

You’ll diagnose residential systems, explain findings, provide repair or replacement options, and complete accurate service notes and documentation while upholding codes and company standards. Competitive pay and incentives offered.

Qualifications

• Active Connecticut license required (S-1, S-2, D-1, D-2, B-1, or B-2).
• 3+ years of residential HVAC service and repair experience.
• Strong diagnostic and troubleshooting skills.
• Knowledge of heating, cooling, refrigeration, electrical, airflow, and combustion systems.
• Independently manage service calls from diagnosis through completion.
• Strong communication and customer service skills.
• Ability to explain technical findings and options to homeowners.
• EPA Universal Certification required.
• Comfortable using tablets, mobile applications, and field service software.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems.
• Service furnaces, boilers, air conditioners, heat pumps, mini-splits, air handlers, and indoor air quality equipment.
• Identify electrical, mechanical, refrigeration, airflow, and combustion-related issues.
• Perform system testing, maintenance, equipment startups, and safety inspections.
• Explain findings and present homeowners with appropriate repair, maintenance, or replacement options.
• Complete accurate estimates, service notes, equipment records, and job documentation.
• Ensure all work meets applicable codes, manufacturer specifications, and company standards.
• Maintain a clean, organized work area and protect customers’ homes.
• Coordinate with dispatch, customer service, installation, and management teams.
• Maintain assigned vehicles, tools, equipment, and inventory.

Skills

Strong diagnostic and troubleshooting

Customer service excellence

Clear communication

Manage service calls end-to-end

Education

Connecticut HVAC license (S-1/S-2/D-1/D-2/B-1/B-2)

Tools

Field service software

Tablets/mobile apps

Job description

Absolute Air Services | Portland, CT

Pay: $30-48/hr plus uncapped incentives! (our techs make $100k+)

A great HVAC Service Technician does more than repair equipment. They solve problems, earn homeowners’ trust, and provide the kind of service customers remember long after the call is complete.

At Absolute Air Services, we’re looking for an experienced, Connecticut-licensed HVAC Service Technician who takes pride in accurate diagnostics, dependable repairs, and exceptional customer care. You’ll have steady, year-round work, strong support from the office and field teams, and the opportunity to continue developing your technical skills.

You’ll diagnose and service residential heating and cooling systems, clearly explain your findings, and help homeowners make informed decisions about their comfort. If you’re looking for a company that values your expertise, supports your success, and recognizes quality work, we want to talk to you.

We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team:

• Industry-Leading Compensation: We believe in rewarding excellence, which is why we offer compensation that provides six-figure earning potential!
• Fully Stocked Warehouse & Parts Runners
• Clean, Fully Stocked Truck
• Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.
• Paid Time Off
• 401(k) Plan with Company Match
• Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.
• Training and Development Opportunities: We’re committed to your professional growth and provide ongoing training.
• Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you’re on track and rewarded for your hard work.

What You’ll Do

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems.

• Service furnaces, boilers, air conditioners, heat pumps, mini-splits, air handlers, and indoor air quality equipment.

• Identify electrical, mechanical, refrigeration, airflow, and combustion-related issues.

• Perform system testing, maintenance, equipment startups, and safety inspections.

• Explain findings and present homeowners with appropriate repair, maintenance, or replacement options.

• Complete accurate estimates, service notes, equipment records, and job documentation.

• Ensure all work meets applicable codes, manufacturer specifications, and company standards.

• Maintain a clean, organized work area and protect customers’ homes.

• Coordinate with dispatch, customer service, installation, and management teams.

• Maintain assigned vehicles, tools, equipment, and inventory.

What We’re Looking For

• An active Connecticut S-1, S-2, D-1, D-2, B-1, or B-2 license is required.

• 3 or more years of residential HVAC service and repair experience.

• Strong diagnostic and troubleshooting skills.

• Knowledge of heating, cooling, refrigeration, electrical, airflow, and combustion systems.

• Ability to independently manage service calls from diagnosis through completion.

• Strong communication and customer service skills.

• Ability to explain technical findings and available options clearly to homeowners.

• Commitment to safe, code-compliant, and high-quality work.

• EPA Universal Certification required.

• Comfortable using tablets, mobile applications, and field service software.

• Valid driver’s license with an acceptable driving record.

What Success Looks Like

Success in this role means diagnosing problems accurately, completing dependable repairs, and helping homeowners feel confident in the recommendations you provide. You’ll deliver quality work the first time, build lasting customer relationships, and help Absolute Air Services maintain its reputation for professional, trustworthy home comfort service.

#HP1