Residential HVAC Service Technician

-; Lititz (Lancaster County); On-site; Full time

Job summary

Join a leading HVAC service company dedicated to employee growth and customer satisfaction. This role requires 5+ years of experience in Residential HVAC service, focusing on quality work and customer rapport. Enjoy a comprehensive benefits package, including customizable medical benefits, PTO, and ongoing training opportunities. Be part of a supportive team committed to excellence in the HVAC industry.

Benefits

Customizable medical benefits

Company-paid Life Insurance

Company contributions to 401(k) and HSA

PTO Program starting right away

Yearly Tool Allowance

Company vehicle + gas card

Ongoing training and career development

Qualifications

• 5+ years of Residential HVAC service experience required.
• Valid driver's license with an insurable driving record.

Responsibilities

• Build relationships with customers and solve HVAC problems.
• Service a wide range of residential HVAC equipment.
• Educate homeowners on HVAC issues.

Skills

Customer Service

Problem Solving

Teamwork

Mentorship

Self-Sufficiency

Education

Associate Degree (A.A.)

Tools

CFC Certification

iPad

Job description

Residential Services Group - HVAC Service / Full Time / On-Site

About Haller:

Are you seeking a career with a values-driven and collaborative company that prioritizes your growth? Join our dynamic team at Haller! We are committed to fostering a culture where our employees thrive, and we are poised for sustained growth and success in the years ahead. Our fundamental philosophy centers on enriching the lives of our team members, customers, and the communities we serve. We want work to be an enjoyable and fulfilling experience. If this aligns with you, we would love to hear from you!

About the Role:

This is an ideal opportunity for someone who has 5+ years' experience in Residential HVAC Service and loves providing outstanding customer service while focusing on doing quality work. The pay rate for this position is $30.00 - $35.00 per hour DOE. Integrity and Customer Care are core values here at Haller! This is a Safety Sensitive position.

What You Will Do:

• Customer Rapport: Be an outgoing, friendly, and knowledgeable Service Technician who builds relationships with customers and solves their HVAC problems.
• Residential Focused: Work in a more intimate setting. We have a wide range of Residential customers which gives you the chance to service all kinds of residential HVAC equipment, including Heat Pumps, Gas and Oil Furnaces, Ductless Split Systems, Boilers, Geo-Thermal Units, and everything in between.
• Educate and Inform: Provide homeowners with your honest opinion based on the facts you have so they can make an informed decision.
• Be Diligent: Find and fix the small problems before they turn into bigger, more expensive repairs, to do right by the customer and to help their equipment last longer.
• Self-Sufficiency and Teamwork: Work under minimum supervision but also be a part of a team that respects each other and leans on each other when needed.
• Mentorship: Provide guidance and share the knowledge you have spent your career learning with those just getting started in the trade.

Why Choose Haller:

• We value our employees and offer a comprehensive benefits package, including:
• Customizable medical benefits, starting the first of the month, with company-paid Life Insurance, and long-term Disability.
• Company-paid Employee Assistance Program and Mental Health Coverage.
• Company contributions to 401(k) and HSA accounts.
• Company-sponsored activities throughout the year to connect with fellow Haller team members.
• Company-provided technology, ongoing technical updates, and upgrades.
• PTO Program starting right away. (3 weeks for a calendar year).
• Yearly Tool Allowance and Safety Incentives.
• Company vehicle + gas card.
• Company-provided uniforms and power tools.
• Ongoing training and career development opportunities.
• A vibrant company culture built on Haller's Mission/Vision/Values.
• Regular one-on-one meetings with your manager for career development, wage discussions, and regular surveys that empower you to have a voice in the company's direction.
• Trust and empowerment - no micromanagement; we believe in your ability to excel at your job.

What We Need From You:

• 5 + years of Residential HVAC service experience. (REQUIRED)
• An associate degree (A.A.) from a two-year college or technical school is beneficial but not required.
• Valid and current driver's license with an insurable driving record
• A strong drive to do the job right the first time and pride in your work.
• Be a lifelong learner and realize you never stop learning and growing in the field to be good at the trade.
• Valid and current driver's license with an insurable driving record so we can give you a new company vehicle for you to drive each day and take home each evening.
• CFC Certification - Type I and II, Universal is ideal!
• Proficiency with technology to work from an iPad and the ability to type a professional email to communicate with any member of our customer's organization.

$30 - $35 an hour

Plus commission, spiffs, and overtime paid per day!

Join our Haller team and be part of a supportive, growth-oriented team dedicated to excellence in the electrical and mechanical contracting industry. Your journey starts here, and we are excited to welcome you aboard!

At our organization, we are committed to providing equal access to all programs, services, and employment opportunities, irrespective of race, color, religious creed, ancestry, age, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, genetic information, or any other protected status as defined by applicable federal, state, and local laws.

In compliance with the Americans with Disabilities Act and relevant state and local regulations, applicants in need of reasonable accommodations for the application and interview process are encouraged to inform the Human Resources and Talent Acquisition Department. Examples of such accommodations include modifying the application process, providing materials in alternative formats such as braille, large print, or audio recordings, arranging for sign language interpreters, and adjusting testing conditions. We are dedicated to ensuring equal access and a seamless experience for all applicants.

As part of our standard hiring process, any candidate that is made an offer of employment must have a background check, physical evaluation, drug screening and motor vehicle record performed.