Residential HVAC Service Technician

Eastern & Central PA; Bethlehem (Northampton County); On-site; Full time

Job summary

Join a dynamic team at a values-driven company committed to your growth! This role is perfect for those with 5+ years of Residential HVAC experience who excel in customer service and quality work. You'll work closely with a variety of residential HVAC systems and have the opportunity to mentor newcomers in the field. Enjoy a comprehensive benefits package, including customizable medical benefits, a 401(k) plan, and ongoing training. If you're ready to thrive in a supportive environment, this is the perfect opportunity for you!

Benefits

Customizable medical benefits

Company-paid Life Insurance

401(k) contributions

Company vehicle + gas card

Yearly Tool Allowance

Ongoing training opportunities

PTO Program

Company-provided uniforms

Mental Health Coverage

Company-sponsored activities

Qualifications

• 5+ years of experience in Residential HVAC service is required.
• CFC Certification - Type I and II, Universal is ideal.

Responsibilities

• Build relationships with customers and solve HVAC problems.
• Educate homeowners to make informed decisions about their HVAC systems.

Skills

Customer Service

Problem Solving

Technical Skills

Mentorship

Attention to Detail

Lifelong Learning

Education

Associate Degree in HVAC or related field

Tools

iPad

HVAC Tools

Job description

Residential Services Group - HVAC Service / Full Time / On-Site

About Haller:

Are you seeking a career with a values-driven and collaborative company that prioritizes your growth? Join our dynamic team at Haller! We are committed to fostering a culture where our employees thrive, and we are poised for sustained growth and success in the years ahead. Our fundamental philosophy centers on enriching the lives of our team members, customers, and the communities we serve. We want work to be an enjoyable and fulfilling experience. If this aligns with you, we would love to hear from you!

About the Role:

This is an ideal opportunity for someone who has 5+ years' experience in Residential HVAC Service and loves providing outstanding customer service while focusing on doing quality work. The pay rate for this position is $30.00 - $35.00 per hour DOE. Integrity and Customer Care are core values here at Haller! This is a Safety Sensitive position.

What You Will Do:

• Customer Rapport: Be an outgoing, friendly, and knowledgeable Service Technician who builds relationships with customers and solves their HVAC problems.
• Residential Focused: Work in a more intimate setting. We have a wide range of Residential customers which gives you the chance to service all kinds of residential HVAC equipment, including Heat Pumps, Gas and Oil Furnaces, Ductless Split Systems, Boilers, Geo-Thermal Units, and everything in between.
• Educate and Inform: Provide homeowners with your honest opinion based on the facts you have so they can make an informed decision.
• Be Diligent: Find and fix the small problems before they turn into bigger, more expensive repairs, to do right by the customer and to help their equipment last longer.
• Self-Sufficiency and Teamwork: Work under minimum supervision but also be a part of a team that respects each other and leans on each other when needed.
• Mentorship: Provide guidance and share the knowledge you have spent your career learning with those just getting started in the trade.

Why Choose Haller:

• We value our employees and offer a comprehensive benefits package, including:
• Customizable medical benefits, starting the first of the month, with company-paid Life Insurance, and long-term Disability.
• Company-paid Employee Assistance Program and Mental Health Coverage.
• Company contributions to 401(k) and HSA accounts.
• Company-sponsored activities throughout the year to connect with fellow Haller team members.
• Company-provided technology, ongoing technical updates, and upgrades.
• PTO Program starting right away. (3 weeks for a calendar year).
• Yearly Tool Allowance and Safety Incentives.
• Company vehicle + gas card.
• Company-provided uniforms and power tools.
• Ongoing training and career development opportunities.
• A vibrant company culture built on Haller's Mission/Vision/Values.
• Regular one-on-one meetings with your manager for career development, wage discussions, and regular surveys that empower you to have a voice in the company's direction.
• Trust and empowerment - no micromanagement; we believe in your ability to excel at your job.

What We Need From You:

• 5 + years of Residential HVAC service experience. (REQUIRED)
• An associate degree (A.A.) from a two-year college or technical school is beneficial but not required.
• Valid and current driver's license with an insurable driving record.
• A strong drive to do the job right the first time and pride in your work.
• Be a lifelong learner and realize you never stop learning and growing in the field to be good at the trade.
• CFC Certification - Type I and II, Universal is ideal!
• Proficiency with technology to work from an iPad and the ability to type a professional email to communicate with any member of our customer's organization.

$30 - $35 an hour

Plus commission, spiffs, and overtime paid per day!

Join our Haller team and be part of a supportive, growth-oriented team dedicated to excellence in the electrical and mechanical contracting industry. Your journey starts here, and we are excited to welcome you aboard!