Residential HVAC Service Specialist

Horizon Services, LLC.; Havre de Grace (MD); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

Sign-on bonus up to $15,000

2 weeks PTO

401(k) with company match

Employee discounts

Medical, Dental, Vision, Life

Job summary

Horizon Services in Havre de Grace, MD, is seeking a Residential HVAC Service Specialist to diagnose, repair, and maintain home comfort systems. You will travel to homes with industry-leading tools, delivering clear explanations and 5-star service while upholding safety and quality.

Flexible scheduling includes 4x10 shifts and multiple options. Training is robust with 150+ hours yearly, licenses funded, and a clear path to Journeyman certification.

Qualifications

• Proven experience as a residential HVAC Service Technician
• HVAC Journeyman's License required
• Valid driver's license with a clean driving record
• Clean, professional appearance and strong communication skills
• Motivated, dependable, and customer-focused
• Ability to pass a background check and drug test

Responsibilities

• Troubleshoot, diagnose, and repair residential HVAC systems
• Perform scheduled preventative maintenance and optimize system performance
• Deliver 5-star customer service with clear explanations and recommendations
• Document work thoroughly and uphold safety and quality standards

Skills

Communication skills

Customer-focused

Clean driving record

Dependable

Education

HVAC Journeyman's License required

Job description

Step Into a Day as a Residential HVAC Service Specialist at Horizon Services

You start your shift—one you chose to fit your life—reviewing your first residential service call. Armed with industry-leading tools and backed by 30+ years of Horizon Services' customer-first reputation, you head out to diagnose, repair, and maintain home comfort systems. Each visit is a chance to solve problems, restore comfort, and showcase your craftsmanship and communication skills.

About Horizon Services

For more than three decades, Horizon Services has been the trusted name in plumbing, heating, and air conditioning throughout our communities. Our people-first culture fuels exceptional service, continuous training, and a supportive environment where great technicians thrive. We believe happy employees create happy customers—every time.

What You'll Do

• Troubleshoot, diagnose, and repair residential HVAC systems
• Perform scheduled preventative maintenance and optimize system performance
• Deliver 5-star customer service with clear explanations and recommendations
• Document work thoroughly and uphold safety and quality standards

Choose Your Schedule

• Flexible scheduling options: multiple shifts, flexible days, and 4x10s available

Earning Potential & Rewards

• Up to $45/hour base pay, plus a bonus plan on top of base pay
• Our HVAC Service experts can earn up to $50+/hr, with additional bonuses and incentives
• Top candidates may qualify for a sign-on bonus up to $15,000
• Our best technicians make over $100,000.00 per year
• Minimum 2 weeks of Paid Time Off for all new hires

Training, Growth, and Support

• 150+ hours of paid training each year and a defined professional development path
• We promote from within; many of our leaders started in the truck
• Qualified technicians will be sponsored for Journeyman license and NATE certification
• Tuition reimbursement and scholarship programs

Benefits & Wellbeing

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts for healthcare and dependent care
• Short-Term and Long-Term Disability
• Wellness Reimbursement Program
• Employee Assistance Program with counseling, will preparation, and more
• Company-paid PTO and paid holidays
• 401(k) with company match
• Employee discounts

What You Bring

• Proven experience as a residential HVAC Service Technician
• Relevant licenses and certifications; HVAC Journeyman's License required
• Valid driver's license with a clean driving record
• Clean, professional appearance and strong communication skills
• Motivated, dependable, and customer-focused

Compliance

• Ability to pass a background check and drug test