Residential HVAC Service Specialist

Horizon Home Services; Havre de Grace (MD); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Signing bonus up to $15,000

Base pay up to $45/hour

Total earnings up to $100,000+ per yr

Paid training 150+ hours/year

Tuition reimbursement

401(k) with company match

PTO and holidays

Job summary

Horizon Services is seeking a Residential HVAC Service Specialist to diagnose, repair, and maintain home comfort systems. You will perform preventive maintenance, communicate clearly with customers, and uphold safety and quality standards across each job.

Qualified technicians have a valid HVAC Journeyman license, NATE certification, and a clean driving record. Horizon supports training, offers flexible shifts, and promotes from within where you can grow your career.

Qualifications

• HVAC Journeyman's License required.
• NATE certification preferred.
• Clean driving record and valid license required.

Responsibilities

• Troubleshoot, diagnose, and repair residential HVAC systems.
• Perform scheduled preventative maintenance and optimize system performance.
• Deliver 5-star customer service with clear explanations and recommendations.
• Document work thoroughly and uphold safety and quality standards.

Skills

Troubleshooting

Customer service

Residential HVAC

Education

HVAC Journeyman's License

NATE Certification

Driver's license

Job description

Step Into a Day as a Residential HVAC Service Specialist at Horizon ServicesYou start your shift—one you chose to fit your life—reviewing your first residential service call. Armed with industry-leading tools and backed by 30+ years of Horizon Services' customer-first reputation, you head out to diagnose, repair, and maintain home comfort systems. Each visit is a chance to solve problems, restore comfort, and showcase your craftsmanship and communication skills.About Horizon ServicesFor more than three decades, Horizon Services has been the trusted name in plumbing, heating, and air conditioning throughout our communities. Our people-first culture fuels exceptional service, continuous training, and a supportive environment where great technicians thrive. We believe happy employees create happy customers—every time.What You'll DoTroubleshoot, diagnose, and repair residential HVAC systemsPerform scheduled preventative maintenance and optimize system performanceDeliver 5-star customer service with clear explanations and recommendationsDocument work thoroughly and uphold safety and quality standardsChoose Your ScheduleFlexible scheduling options: multiple shifts, flexible days, and 4x10s availableEarning Potential & RewardsUp to $45/hour base pay, plus a bonus plan on top of base payOur HVAC Service experts can earn up to $50+/hr, with additional bonuses and incentivesTop candidates may qualify for a sign-on bonus up to $15,000Our best technicians make over $100,000.00 per yearMinimum 2 weeks of Paid Time Off for all new hiresTraining, Growth, and Support150+ hours of paid training each year and a defined professional development pathWe promote from within; many of our leaders started in the truckQualified technicians will be sponsored for Journeyman license and NATE certificationTuition reimbursement and scholarship programsBenefits & WellbeingMedical, Dental, Vision, and Life InsuranceFlexible Spending Accounts for healthcare and dependent careShort-Term and Long-Term DisabilityWellness Reimbursement ProgramEmployee Assistance Program with counseling, will preparation, and moreCompany-paid PTO and paid holidays401(k) with company matchEmployee discountsWhat You BringProven experience as a residential HVAC Service TechnicianRelevant licenses and certifications; HVAC Journeyman's License requiredValid driver's license with a clean driving recordClean, professional appearance and strong communication skillsMotivated, dependable, and customer-focusedComplianceAbility to pass a background check and drug testReady to Join Us?Our 3-minute, mobile-friendly application makes getting started easy. If you’re excited to grow your career and income with a people-first team, apply today—we’re looking forward to meeting you!