Residential House Manager

.; Hampton (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Training & development

Advancement opportunities

Supportive management

Meaningful work

Job summary

Unitus Family Services in Hampton, Virginia seeks a Residential House Manager to lead daily operations of a residential group home. This hands-on leadership role requires guiding staff, coordinating individuals’ needs, and ensuring that residents live safely, with dignity and independence.

As House Manager, you will supervise Direct Support Professionals, help with interviewing and scheduling, coordinate medical appointments, monitor medications, and maintain household supplies.

Qualifications

• High school diploma or GED required.
• Experience supporting individuals with developmental or intellectual disabilities preferred.
• Residential group-home or supervisory experience is a plus.

Responsibilities

• Supervise Direct Support Professionals and assist with staff training.
• Coordinate medical, dental, behavioral health, and follow-up appointments.
• Create staff schedules and ensure coverage for shifts.
• Monitor staff attendance and training compliance.
• Maintain monthly meetings with the Program Director.
• Ensure health, safety, and personal choices of individuals are respected.

Skills

Leadership

Communication

Organization

Problem-solving

Supervisory experience

Education

High school diploma or GED

Job description

Overview

RESIDENTIAL HOUSE MANAGER

Unitus Family Services
Hampton, Virginia
Full-Time

ARE YOU AN EXPERIENCED DSP READY TO STEP INTO LEADERSHIP?

Unitus Family Services is looking for a dependable and organized House Manager to lead the daily operations of one of our residential group homes.

This is a hands-on leadership position for someone who can guide staff, keep the home organized, coordinate individuals’ needs, and respond confidently when challenges arise. If you care about helping people live safe, meaningful, and independent lives, we would like to meet you.

ABOUT THE POSITION

As House Manager, you will supervise Direct Support Professionals and help ensure individuals receive consistent, person-centered care. You will work closely with the Program Director and serve as an important connection between staff, families, healthcare providers, and other members of the support team.

WHAT YOU WILL DO

Leadership and Staffing

• Supervise, train, coach, and support Direct Support Professionals.
• Assist with interviewing, hiring, and orienting new employees.
• Help create staff schedules and secure coverage for open shifts.
• Monitor staff attendance, performance, and required training.
• Conduct and document monthly staff meetings.
• Meet with the Program Director every week.

Individual and Healthcare Support

• Coordinate medical, dental, behavioral health, and follow-up appointments.
• Arrange transportation and assign staff to attend appointments.
• Follow up on physician orders, referrals, prescriptions, and recommendations.
• Monitor medications, medical supplies, hygiene products, and other individual needs.
• Help ensure each individual’s health, safety, dignity, and personal choices are supported.

Household Management

• Create the monthly house calendar and activity schedule.
• Prepare menus and complete weekly grocery orders.
• Maintain adequate food, cleaning products, and household supplies.
• Coordinate meaningful household and community activities.
• Monitor the cleanliness, safety, and overall condition of the home.
• Report maintenance, vehicle, equipment, and supply needs.

Emergency and On-Call Support

• Report serious incidents, injuries, hospital visits, medication errors, and emergencies.
• Assist with DBHDS reporting, investigations, and corrective actions.
• Participate in the agency’s rotating on-call schedule.
• Respond to staff call-outs and urgent situations.
• Help secure shift coverage and report to the home when needed.
• Provide direct support or work an uncovered shift when necessary.

WHAT WE ARE LOOKING FOR

• High school diploma or GED.
• At least one year of experience supporting individuals with developmental or intellectual disabilities.
• Residential group-home or supervisory experience is preferred.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to remain calm and make responsible decisions during emergencies.
• Dependable, professional, and able to follow through on assigned responsibilities.
• Basic computer and documentation skills.

REQUIRED CERTIFICATIONS AND CONDITIONS

• CPR and First Aid certification or ability to obtain it.
• Medication Administration certification or ability to obtain it.
• Approved behavioral management certification or ability to obtain it.
• Valid driver’s license with no more than two demerit points and an acceptable driving record.
• Ability to pass required background checks and screenings.
• Ability to work a flexible schedule and participate in an evening, weekend, and holiday on-call rotation.
• Ability to transport individuals and provide direct support when needed.

WHY JOIN UNITUS?

• Paid Time Off
• 401(k)
• Training and professional development
• Opportunities for advancement
• Supportive and accessible management team
• Meaningful work that directly improves people’s lives

Learn more about Unitus Family Services at www.unitusfamily.com.

• Unitus Family Services is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.