Residential Hospitality & Facilities Manager

Pyramid Healthcare; Hammonton (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Paid Time Off

Employee Recognition Programs

Job summary

Pyramid Healthcare is seeking a Hospitality Manager to provide leadership and operational oversight for dining, environmental services, housekeeping, linen, and facility aesthetics across residential treatment facilities in Hammonton, NJ. The role collaborates with executive and clinical teams to enhance service quality and client experience.

The position requires strong supervisory experience, healthcare familiarity, and a focus on safety, infection control, and regulatory readiness.

Qualifications

• Minimum of five (5) years of hospitality, environmental services, facility operations, dining services, or related operational experience required
• Minimum of two (2) years of supervisory or management experience required
• Bachelor’s degree in Hospitality Management, Business Administration, Healthcare Administration, or related field preferred
• Experience working in healthcare, behavioral health, residential treatment, hospitality, or similar service environments preferred

Responsibilities

• Provide operational leadership and oversight of dining services, environmental services, housekeeping, janitorial operations, linen management, and hospitality-related facility aesthetics.
• Ensure consistent cleanliness, safety, hospitality, infection control, and service quality standards are maintained throughout assigned facilities.
• Support implementation of hospitality initiatives focused on client experience, employee engagement, operational quality, and efficiency.
• Utilize operational metrics, reporting tools, and quality indicators to support continuous improvement initiatives and departmental performance.
• Support recruitment, onboarding, scheduling, coaching, development, and performance management of hospitality services staff.
• Provide leadership and support to Dining Supervisors, Guest Services Supervisors, and other hospitality-related team members as assigned by facility structure.
• Promote employee engagement, accountability, professional development, and retention initiatives within hospitality services departments.
• Ensure delivery of nutritious meals and adherence to food safety, sanitation, and dietary standards.
• Oversee room turnover processes, deep cleaning schedules, linen management, seasonal décor, and facility appearance standards.
• Monitor furniture, bedding, hospitality supplies, and facility inventory needs to support operational readiness and client comfort.
• Manage hospitality-related purchasing, inventory oversight, supply utilization, and cost control efforts.
• Identify opportunities to reduce waste, improve workflow efficiency, and strengthen cross-departmental collaboration.
• Ensure compliance with organizational policies, accreditation standards, infection control requirements, and applicable regulatory standards.
• Participate in audits, inspections, operational reviews, and survey readiness activities as required.

Skills

Leadership

Operational management

Staff development

Communication skills

Regulatory compliance

Education

Bachelor's degree in Hospitality Management

Healthcare administration background

Tools

Scheduling software

Inventory software

Job description

Pyramid Healthcare is seeking a Hospitality Manager to provide leadership and operational oversight for dining, environmental services, housekeeping, linen, and facility aesthetics across residential treatment facilities in Hammonton, NJ. The role collaborates with executive and clinical teams to enhance service quality and client experience.

The position requires strong supervisory experience, healthcare familiarity, and a focus on safety, infection control, and regulatory readiness.