Residential Home Cleaner Lead

Access: Supports for Living; New York (NY); On-site; USD 36,000 - 43,000; Full time

Job summary

A leading company dedicated to supportive living is seeking a Cleaning Team Leader for residential home cleaning. Responsibilities include supervising Cleaning Technicians and ensuring high-quality cleaning standards, using eco-friendly products while maintaining safety and efficiency. Ideal candidates should have strong attention to detail and excellent customer service skills.

Qualifications

• Completion of training program required.
• Ability to follow safety policies.
• Strong customer service skills are essential.

Responsibilities

• Oversee and supervise Cleaning Technicians.
• Ensure efficient cleaning of residential homes.
• Provide feedback on job performance.

Skills

Attention to detail

Customer service

Ability to learn proper cleaning techniques

Teamwork

Job description

Description

Location: New York, NY

Rate $17.50/hr

JOB SUMMARY

Under the direction of the Field Manager Team Leader, is responsible for performing the cleaning duties specific to each job. This job cleans residential homes. Duties and hours may vary depending upon the size of the home and the number of Cleaning Technicians he/she may be working with. Ability to learn proper cleaning techniques using green cleaning products is essential. The Team leader is also responsible for the onsite supervision of the Cleaning Technician. This supervision is limited to the review assignment of cleaning duties and the review and feedback for job performance. The team leader is also responsible for making decisions that may be outside of the normal workflow. Team leader is also responsible for the safety of the Cleaning Tech, the team should enter and leave the job locations together.

ESSENTIAL FUNCTIONS*

Restrooms	Cleans and sanitizes countertops, sinks, toilets, bathtubs, showers, mirrors, floors, etc. Wipes/polishes metalwork, such as fixtures and fittings.
Floors	Sweeps and cleans floors using brooms, mops and/or vacuum cleaners for carpets. Special Orders for floors may include polishing and waxing.
Kitchens	Cleans and sanitizes sinks, countertops, stovetops, microwaves and refrigerators. Tables and chairs. Sweeps and mops floors.Special Orders: Laundry, cleaning inside of refrigerator or stove, loading dishwasher or washing dishes.
Living Room, Dining Room, Family Rooms, Dens & Bedrooms	Dusts and vacuums furniture (chairs, sofas, tables, lamps, knick knacks, etc.). Cleans floors and vacuums carpets. Makes beds.
Trash	Empties wastebaskets and recyclables and transports to disposal area.
Additional Functions	Cleans rugs, carpets, and upholstered furniture, using vacuum cleaner. Wipes marks off walls and dusts woodwork. Washes and/or wipes inside windows, door panels, partitions, sills, etc.

*Additional duties not listed may be assigned.

EXPECTATIONS

§Successfully complete training program.

§Report to agreed-upon meeting location on time.

§After arriving at job site, complete work efficiently and timely and with excellent quality.

§Comply with proper safety policies and procedures as required (wearing gloves, reporting incidents, etc.).

§Provide excellent level of customer service.

§Be receptive to feedback and improving job performance.

PHYSICAL DEMANDS

Employees may be required to:

□ Wear protective gear□Wear hip/backpack vacuum□ Walk and stand□Climb

□ Bend forward□ Kneel down□ Crawl□ Reach or grasp□ Push and pull objects□Lift and/or move up to 20 lbs.□ Repetitive bending and lifting of items□ Repetitive arm movements

EOE/AAE/M/F/D/V