Residential Growth Account Executive

American Furniture Rentals; Durham (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

American Furniture Rental in Durham, NC, is seeking a Residential Account Executive to drive revenue growth by developing new business and expanding relationships with apartment communities, property managers, and corporate clients. You will lead consultative selling, strategic prospecting, and responsive account support throughout the sales cycle to deliver value and a seamless customer experience.

The ideal candidate is a motivated, relationship-driven sales professional who can identify

Qualifications

• Experience in sales, business development, account management, customer service, or a related client-facing role preferred.
• Experience selling to or supporting residential, multifamily, property management, real estate, relocation, furniture rental, home services, or B2B clients is a plus.
• Proven ability to prospect, build relationships, present solutions, negotiate, and close business.
• Strong communication, presentation, organization, time management, and follow-up skills.
• Ability to manage multiple accounts, prioritize competing deadlines, and work independently while collaborating with internal teams.
• Proficiency with Microsoft Office and CRM systems; Salesforce experience preferred.

Responsibilities

• Build, develop, and maintain trusted business relationships with apartment communities, property management companies, corporate direct clients, and other residential customer segments.
• Serve as a knowledgeable point of contact for customers by assessing needs, recommending appropriate products and services, and ensuring timely follow-through.
• Provide a professional, consultative customer experience that supports client satisfaction, retention, and long-term account growth.
• Generate new business through targeted prospecting, cold calling, outbound outreach, referrals, networking, and digital engagement.
• Build and execute a territory-based sales plan focused on high-potential accounts, priority decision makers, and key stakeholders.
• Present company products and services through virtual and in-person consultations that clearly communicate value, quality, functionality, pricing, and lead times.
• Prepare proposals, quotes, contracts, and cost-benefit analyses tailored to customer needs; negotiate effectively to overcome objections and close business.
• Meet or exceed assigned sales goals, activity expectations, deadlines, and regional business objectives.
• Identify opportunities for upselling, cross-selling, repeat business, and referrals while representing the organization at client meetings, industry events, and networking functions.
• Manage the full sales cycle from initial outreach and needs assessment through proposal, close, order fulfillment, and after-sales support.
• Maintain and grow a portfolio of accounts by ensuring timely communication, service continuity, issue resolution, and customer follow-up.
• Develop customized service plans and furniture solutions based on client needs, property requirements, budget, timeline, and preferences.
• Coordinate with internal teams, including operations, customer service, sales support, and leadership, to ensure accurate execution and a seamless client experience.
• Resolve customer concerns professionally and escalat(e) issues when needed to protect the client relationship and support service excellence.

Skills

Territory sales

Account management

Relationship building

Prospecting

Negotiation

Tools

CRM (Salesforce)

MS Office

Job description

American Furniture Rental in Durham, NC, is seeking a Residential Account Executive to drive revenue growth by developing new business and expanding relationships with apartment communities, property managers, and corporate clients. You will lead consultative selling, strategic prospecting, and responsive account support throughout the sales cycle to deliver value and a seamless customer experience.

The ideal candidate is a motivated, relationship-driven sales professional who can identify