Residential Engineering Manager

fourseasons; San Francisco (CA); On-site; USD 130,000 - 135,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, Dental, Vision insurance

401K with employer matching

Paid time off from day of hire

Employee meals stipend

Tuition reimbursement

Job summary

Four Seasons in San Francisco seeks an Engineering Manager to lead daily building operations and resident services at our luxury residential property. You will manage electrical, plumbing, HVAC, and life-safety systems, coordinate vendors, and supervise the maintenance team to ensure safety and exceptional guest and resident experiences.

The role requires 3–5 years in building maintenance or hospitality engineering, strong leadership, budgeting, and excellent communication.

Qualifications

• High school diploma or equivalent required; technical, vocational, or trade school education preferred.
• Experience in building maintenance, facilities operations, hospitality engineering, or related field.
• Strong customer service and communication skills; ability to lead and coordinate teams.

Responsibilities

• Serve as on-site lead for daily building operations including electrical, plumbing, HVAC, and life-safety systems.
• Coordinate and manage maintenance work orders, vendors, and contractors.
• Monitor safety, resident satisfaction, and compliance with life-safety standards.
• Lead and develop maintenance team members and support budgeting and asset records.

Skills

Customer service

Communication

Leadership

English proficiency

Education

High school diploma

Technical/trade education preferred

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons is powered by the people, and we are looking for your passion to curate a luxury lifestyle for our residents. Our guiding principle on how we treat each other is the Golden Rule. We are searching for individuals with the right skills, the right attitude, a passion to provide intuitive service, and those who thrive in a team player environment. Situated directly across from Yerba Buena Arts Center and Gardens and the SF MOMA, we are the newest and most exclusive private residences in San Francisco. We offer a Club Level which combines meticulously crafted art filled amenity spaces with curated programs-exclusively offered to residents and their guests. This space encompasses a bar and lounge, a private dining room, outdoor entertainment terrace overlooking Jessie Square, a library, a game room, a golf simulator, and a fitness studio. As the world’s premier luxury hospitality brand, Four Seasons is known for offering experiences of exceptional quality and creating enduring value, supported with a deeply instilled ethic of personal service.

We Offer Excellent Benefits Including

Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:

• Position annual salary range is between $130k - $135k
• Sign on bonus after 6 months 5k
• Market-leading benefits package that includes: Employer Covered Medical, Dental, and Vision, as well as a 401K with employer matching. All starting at 30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel staysaround the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Employee meals stipend!
• Tuition reimbursement!

Situated directly across from Yerba Buena Arts Center and Gardens and the SF MOMA, we are the newest and most exclusive private residences in San Francisco. We offer a Club Level which combines meticulously crafted art filled amenity spaces with curated programs-exclusively offered to residents and their guests. This space encompasses a bar and lounge, a private dining room, outdoor entertainment terrace overlooking Jessie Square, a library, a game room, a golf simulator, and a fitness studio. As the world’s premier luxury hospitality brand, Four Seasons is known for offering experiences of exceptional quality and creating enduring value, supported with a deeply instilled ethic of personal service.

RESPONSIBILITIES

The Engineering Manager forms part of the Residential Leadership team and supports the HUB Director of Engineering with the daily operation and maintenance of the residential property. This role combines hands-on facilities management with supervisory responsibilities, including team leadership, vendor coordination, budget oversight, and resident service support. The Engineering Manager helps ensure building systems operate efficiently while maintaining the highest standards of safety, service, and resident satisfaction.

TASKS

Serve as the on-site lead for daily building operations, managing electrical, plumbing, HVAC, fire and life safety systems, painting, carpentry, and general maintenance, while leveraging HUB support, guidance, and resources to optimize performance and efficiency. Respond to resident maintenance requests in a timely, professional, and courteous manner. Participate in routine inspections and walkthroughs of common areas and residential spaces to identify maintenance needs and support preventative maintenance efforts. Coordinate and track work orders through the Service Request Management system, ensuring timely completion and follow-up. Scheduling maintenance work and coordinating with third-party vendors and contractors. Maintain records related to maintenance activities, equipment, inspections, and preventative maintenance schedules. Support the upkeep of building equipment inventories, maintenance logs, and asset records. Monitor utility readings and report unusual consumption patterns or operational concerns. Assist with maintaining compliance with life safety, fire safety, and building operating standards. Support energy conservation and sustainability initiatives throughout the property. Communicate professionally with residents, homeowners, vendors, and internal departments regarding maintenance activities and service requests. Takes the lead in coordinating vendor services, including landscaping, window washing, elevator maintenance, and other contracted services. Participate in emergency response situations and support building operational readiness. Maintain a clean, safe, and organized work environment, ensuring tools and equipment are properly maintained. Support special projects and other duties as assigned.

ADDITIONAL RESPONSIBILITIES

Assist in the recruitment, onboarding, training, scheduling, and development of maintenance team members. Support performance management processes, including coaching, conducting performance reviews, and addressing performance concerns in partnership with the Director of Engineering and Human Resources. Assist with employee disciplinary processes, ensuring compliance with company policies and procedures. Provide daily leadership and direction to maintenance team members, ensuring tasks are completed safely, efficiently, and to established standards. Help foster a positive team culture focused on accountability, teamwork, and exceptional resident service. Assist in preparing and monitoring departmental operating budgets and capital improvement projects. Track expenses, manage purchase requisitions, and help ensure departmental spending remains within approved budgets. Support vendor selection, contract administration, and invoice review for maintenance-related services. Work closely with Security, Finance, and Residential Operations teams to ensure a positive resident experience. Support employee engagement initiatives and sustainability programs, including co-leading the Four Seasons for Good Committee. Maintain departmental records, reports, and documentation. Demonstrate a hands‑on leadership style by assisting team members with maintenance activities and resident requests as needed. Promote and maintain a safe working environment for residents, employees, contractors, and visitors.

SKILLS AND QUALIFICATIONS

High school diploma or equivalent required; technical, vocational, or trade school education preferred. 3-5 years of experience in building maintenance, facilities operations, hospitality engineering, residential operations, or a related field. Previous supervisory, lead technician, or team leadership experience preferred. Basic understanding of budget management, purchasing, and expense tracking. Working knowledge of building systems, including HVAC, plumbing, electrical, and life safety systems. Strong customer service and communication skills. Ability to prioritize work, manage multiple projects, and meet deadlines. Experience coordinating contractors and vendors preferred. Strong organizational, problem-solving, and decision-making skills. Proficiency with Microsoft Office and computerized maintenance management systems (CMMS) preferred. Demonstrates professionalism, integrity, and accountability. Strong commitment to resident satisfaction and team development. Ability to read, write, and communicate effectively in English. Flexible schedule with the ability to work weekends, holidays, and occasional evenings as business needs require.

KEY RELATIONSHIPS

• HUB Director of Engineering
• Director of Residences and Assistant Director of Residences
• Security, Finance, Residential Operations, and Maintenance Teams
• Residents and Homeowners
• Third-Party Vendors and Contractors
• Property Management and Building Service Providers

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People and Culture Department at [e-mail]. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Four Seasons is an Equal Opportunity, Aff... Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - EEOC is The Law

Four Seasons is an Equal Opportunity, Aff... Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal