Residential Electrical Service Pro - Customer-Focused Tech

High 5 Plumbing; Golden (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Healthcare benefits

401(k)

Paid holidays + PTO

Dispatch from home

Career growth & training

Competitive compensation

Job summary

High 5 Plumbing, Heating, Cooling & Electric is seeking a skilled Electrical Service Technician to join our growing team. This role offers the training, support, and tools needed to help you become one of the top Electricians in the state.

We provide weekly pay, benefits including medical, dental, vision, and life, company-matched 401(k), and a paid holidays + PTO program. Dispatch From Home and ongoing career growth opportunities are available in Golden, CO.

Qualifications

• Valid journeyman or residential wireman license (or ability to obtain).
• 1–2 years of residential electrical service experience.
• Strong troubleshooting and diagnostic skills for panels, circuits, lighting, and service upgrades.
• Comfortable explaining solutions and presenting repair or upgrade options to homeowners.
• Excellent communication and customer service skills.
• Professional appearance and ability to work independently in the field.
• Valid driver’s license with clean driving record.
• Physically able to lift 50+ lbs, climb ladders, and work in crawlspaces or attics.
• Familiar with or willing to learn service software (e.g., ServiceTitan).

Responsibilities

• Diagnose and repair residential Electrical systems with precision, efficiency, and safety in mind.
• Provide thorough system evaluations and clearly communicate findings and recommended solutions to homeowners.
• Educate customers on service options, system performance, maintenance plans, and product upgrades.
• Present pricing and financing options confidently to help customers make informed decisions.
• Build trust through transparent communication and high-quality workmanship, with a focus on delivering 5-star customer experiences.
• Identify and capitalize on opportunities to sell additional services or replacements when appropriate.
• Maintain accurate records of work performed, parts used, and sales activity in dispatch or CRM software (e.g., ServiceTitan).
• Ensure vehicles are clean, stocked, and ready for daily appointments.
• Collaborate with office staff, dispatchers, and other departments to ensure seamless job completion and follow-up.
• Attend ongoing technical and sales training to stay current on equipment, best practices, and sales techniques.
• Other job duties as assigned.

Skills

Troubleshooting

Customer service

Communication

Independent field work

Education

Journeyman or residential wireman license

Tools

ServiceTitan

Job description

High 5 Plumbing, Heating, Cooling & Electric is seeking a skilled Electrical Service Technician to join our growing team. This role offers the training, support, and tools needed to help you become one of the top Electricians in the state.

We provide weekly pay, benefits including medical, dental, vision, and life, company-matched 401(k), and a paid holidays + PTO program. Dispatch From Home and ongoing career growth opportunities are available in Golden, CO.