Residential Drain Specialist

Wrench Group; Marietta (GA); On-site; USD 42,000 - 80,000; Full time

Benefits offered by this job

Vehicle provided

Bonus opportunities

Technical training

Tool purchasing assistance

Boot allowance

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Family-friendly scheduling

Career advancement opportunities

Team environment

Job summary

Mr. Plumber is seeking a dependable Residential Drain Technician to diagnose, repair, and install residential plumbing systems while delivering professional, high-quality service. You will work directly with homeowners, explain repairs simply, and provide options with clear cost estimates.

The role emphasizes strong communication, problem solving, and independent work in varied indoor/outdoor environments. A valid driver’s license and reliable vehicle are required for service calls.

Qualifications

• 1-2 years experience in drain diagnoses and problem solving.
• Knowledge of residential and commercial plumbing.
• Mechanical aptitude.
• Professional appearance and grooming.

Responsibilities

• Diagnose, repair, and install residential plumbing systems and components.
• Troubleshoot plumbing issues involving water lines, drains, toilets, faucets, water heaters, and other residential plumbing systems.
• Perform plumbing repairs and installations according to company standards and applicable codes.
• Identify the root cause of plumbing problems and clearly communicate findings to homeowners.
• Explain recommended repairs and solutions in a way homeowners can easily understand.
• Provide customers with options for resolving identified plumbing issues and obtain approval before completing additional work.
• Perform drain cleaning and other plumbing services when needed.
• Use plumbing tools, diagnostic equipment, sewer cameras, and other equipment as required.
• Remove and replace plumbing fixtures and components as necessary to complete repairs.
• Maintain accurate service documentation using company technology.
• Keep your company vehicle, tools, and equipment clean, organized, stocked, and properly maintained.
• Follow all company safety policies, procedures, and quality standards.
• Respect customers’ homes and property by maintaining a clean and professional work environment.
• Communicate effectively with dispatch, management, and other members of the team.
• Provide an exceptional customer experience from arrival through completion of the service.
• Exhibit a professional and knowledgeable attitude

Skills

Residential plumbing

Communication

Customer service

Problem solving

Independent work

Background check

Mechanical aptitude

Valid driver`s license

Tools

Drain cameras

Diagnostic equipment

Jetting equipment

Plumbing tools

Job description

Mr. Plumber is seeking a dependable Residential Drain Technician to diagnose, repair, and install residential plumbing systems while delivering professional, high-quality service. You will work directly with homeowners, explain repairs simply, and provide options with clear cost estimates.

The role emphasizes strong communication, problem solving, and independent work in varied indoor/outdoor environments. A valid driver’s license and reliable vehicle are required for service calls.