RESIDENTIAL DIRECTOR

Paycom; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Paycom is seeking a residential supervisor to oversee daily operations, supervise staff, and ensure quality care for residents. The role focuses on training, professional boundaries, and coordination of services within the residence.

The incumbent will manage medication protocols, maintain confidential records, and participate in program budgeting and audits. Strong communication and multitasking are essential to support residents and staff effectively.

Qualifications

• Two years’ experience in a residential service or rehabilitation setting.
• At least one year experience with individuals’ diagnoses/disabilities on a supervised site.
• Strong communication and interpersonal skills.
• Proficient with technology and computer skills.
• Ability to model professionalism, accountability and reliability.

Responsibilities

• Provide direction and supervision for daily operations of residence(s).
• Supervise staff and mentor for all residential counselor responsibilities; ensure training and re-training as needed.
• Maintain clinical, medical, health care records and ensure treatment plans are followed.
• Oversee medication protocols, audits, and related documentation.
• Prepare staff evaluations and coordinate meetings with Program Manager.
• Ensure safety, budgeting, procurement, and reporting requirements are met.

Skills

Residential services experience

Supervisory experience

Strong communication skills

Technology proficiency

Role model & accountability

Reliability & initiative

Tools

Computer skills

Job description

Responsibilities:Provide direction and supervision for daily operations of residence(s)Supervise staff; provide direction, instruction, reflective coaching, and mentoring for all aspects of residential counselor job responsibilities; ensure staff members have thorough training and re-training as needed; engage each individual team member to contribute to the overall health and well-being of the individualsProvide ongoing training and modeling to staff in areas of professional boundaries, interpersonal skills, quality of work, teamwork, work habits and relationship to consumersDisplay and foster positive communication; promote environment of courtesy and respect for all.Maintain and monitor individual’s clinical, medical, health care needs. Provide training and support to staff to ensure treatment plans, specialized protocols are executed thoroughlyParticipate in development and implementation of Individual Service PlansProvide regular opportunities for resident participation in wellness activities, individual/group activities in the community and at homeManagement of resident medication protocols including ordering, documentation and auditingMaintain tracking, documentation, communication and site books, confidential recordsAdhere to established budgets for residential program. Perform routine financial auditingEnsure interior and exterior maintenance of the site is safe and well maintained. Submit associated paperworkMaintain agency vehicle(s), including registration, safety, inspection, accident reporting, general repair and routine maintenance. Submit associated paperworkCoordinate purchases and deliveries of all items required to operate a residence through Program ManagerConduct and supervise fire drills and safety procedures; ensure accurate documentationPrepare staff performance evaluations and other related reports with program managerSchedule, attend and lead (as directed) regularly scheduled house/staff meetingsImplement staff schedule; authorize payroll time sheets, leave requests and associated staff forms, as directedTimely and thorough communication with respective funding sources, service coordinators and families/guardiansPerform on-line direct care dutiesParticipate in Emergency On-Call rotationProvide back-up for Program Manager as directedComply with regulatory requirements, funding agency requirements and CMHS policy and procedures; ensure staff complianceParticipate in professional development training and continuing educationOther reasonably related duties as assignedQualifications: Minimum of two years’ experience working in a residential service system or rehabilitation setting required; minimum of one year experience specific to individuals’ diagnoses/disabilities of supervised site required; knowledge and experience with varied clinical diagnoses; strong communication (verbal and written) and interpersonal skills; demonstrated ability to effectively utilize technology with strong computer skills; ability to serve as a positive role model for staff and individuals; accountability, professional self-awareness, motivation, initiative, reliability and resourcefulness.