Residential Counselor - part time overnight shift

Community Teamwork; Chelmsford (MA); On-site; USD 28,364 - 29,218; Part time

Benefits offered by this job

Paid Sick Leave

5% employer contribution to 401K

Opportunity to make a difference

Job summary

A community-focused non-profit organization in Chelmsford is seeking a Residential Counselor to work in their Shelter Staff program. The candidate will provide life skills support to clients in an emergency residential shelter while ensuring safety and enforcing rules. Responsibilities also include assisting with intake and providing guidance on daily activities. Applicants should possess a high school diploma and excellent communication and crisis management skills. Paid sick leave and employer contributions to a retirement account are part of the benefits offered.

Qualifications

• High School Diploma or equivalent education.
• Excellent customer service and communication skills.
• Proficient in basic computer software and data collection.

Responsibilities

• Ensure the safety of guests and the site.
• Enforce rules and regulations for smooth operations.
• Respond effectively to emergency situations.
• Complete the intake process for new guests.

Skills

Excellent customer service

Organizational skills

Crisis management

Interpersonal skills

Oral and written communication

Attention to detail

Education

High School Diploma or equivalent

Tools

Basic computer software

Job description

Residential Counselor

Schedule: Every Sunday and every Monday 12AM-8AM

Pay Range $20.59 - $21.21 per hour + eligible for $3.00 per hour shift differential for working the overnight (3rd) shift

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

This Residential Counselor will work in our Shelter Staff program and will be responsible for working closely with clients in a congregate emergency residential shelter site, to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations, which include enforcing safety measures, program rules, and expectations using a trauma-informed and client-centered approach. Other responsibilities include: assisting with screening, intake activities and orientation of new clients into the shelter program; providing guidance and information to clients regarding the daily activity schedule, house rules and policies; overseeing security and safety; completing housekeeping duties; ensuring daily chores are completed; providing emergency crisis management to individuals.

Essential Functions and Responsibilities

• Ensure the safety of guests and the site
• Enforce rules and regulations to ensure smooth operation of the site
• Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines
• Complete the intake process for new guests

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

• High School Diploma or equivalent education
• Excellent customer service, organizational, interpersonal, oral and written communication skills
• Excellent crisis management skills
• Proficient computer skills in basic computer software and data collection
• Good attention to detail

Preferred Qualifications

• 1 year previous experience working with individuals in need of social services (preferably low income individuals)
• Bilingual skills

Benefit Information

• Paid Sick Leave
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve

Equal Opportunity Employer - Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.