Residential Counselor Case Manager

Lutheran Social Services of Illinois; Elgin (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Dayforce Wallet

Healthcare coverage

Paid time off (PTO)

Holiday pay

Sick time

403(b) plan

Employee Assistance Program

Flexible hours

Paid training

Job summary

Lutheran Social Services of Illinois in Elgin, IL is seeking a qualified behavioral health professional to manage client caseloads across outpatient and residential settings. The role emphasizes adherence to clinical models, ethical standards, and timely documentation.

Excellent organizational and communication skills, licensure readiness (CADC/LCSW/LPC preferred), and strong collaboration with supervisors are essential to provide high-quality care and maintain compliance with accrediting

Qualifications

• Bachelor’s level degree preferred in a social service field.
• CADC within 18 months or ability to obtain CADC.
• Experience with licensure standards and EHR documentation.

Responsibilities

• Meet and exceed revenue productivity targets for outpatient and residential caseloads.
• Follow all compliance rules for treatment services and contracts.
• Maintain clinical model, complete documentation on time.
• Collaborate with supervisor to build clinical skills and adhere to NASW ethics.
• Communicate professionally with clients, families, and colleagues.

Skills

Communication skills

Organization

Documentation

Team collaboration

Education

Associates/Bachelor’s/Master’s in social services

CADC or ability to obtain CADC within 18 months

LPC/LCPC or LSW/LCSW preferred

Tools

Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint)

Electronic Health Records

Job description

Benefits and Perks:

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $21-$23/Hourly.
• Opportunity for advancement.
• Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

Essential Functions:

• Meet and exceed revenue productivity
  Outpatient: carry client caseload as assigned to meet 60% productivity (25 hours/week)
  Elgin Residential: average 7 clients on caseload at all times (5 hours split between 1:1 sessions and counseling/case management; contribute to 25 hours/week of group services)
  Kenmore Residential: average 5 clients on caseload at all times (5 hours split between 1:1 sessions and counseling/case management; contribute to 25 hours/week of group services)
• Understand and follow all compliance rules regarding treatment services and contracts.
• Understand and reflect the clinical model of the program.
• Adhere to all timelines regarding documentation completion.
• Work with Supervisor on building clinical skillset.
• Ensure adherence to ethical standards of treatment, including NASW Code of Ethics.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest and fair manner.

Position Qualifications:

• High school diploma or equivalent required.
• Associates, bachelors, or masters degree in a social service field is preferred.
• Background check clearance required.

• CADC or the ability to obtain a CADC within 18 months of hire date required.
• LPC/LCPC or LSW/LCSW preferred.
• If masters-level, work toward clinical licensure.
• Annual TB test required.
• Demonstrated proficiency in Electronic Health Record documentation and review required.

• Familiarity with accreditation and licensure standards required.
• Experience establishing and maintaining collaborative community partnerships preferred.
• Experience working with clients of all ages, with varying issues and symptoms preferred.
• Demonstrated ability to work successfully independently as well as in a team environment.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
• Valid driver’s license, in good standing for the state of residency required.

• Valid driver’s license, in good standing for the state of residency required.

• Access to reliable transportation required.
• Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.