Residential Counselor (4pm-12am)

PCMH; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading organization in New York is seeking a Residential Counselor to provide crucial support to residents in achieving their goals. This role involves both counseling and crisis intervention responsibilities. Candidates should possess a high school diploma and have at least two years of related experience, with a focus on mental health care.

Qualifications

• High School Diploma or equivalent is required.
• Minimum two years’ experience working as a counselor.
• College education may substitute for some experience.

Responsibilities

• Provide supportive counseling and crisis intervention to residents.
• Maintain and document case records and progress notes.
• Ensure safety and security of the facility and residents.

Skills

Crisis intervention

Counseling

Documentation

Customer service

Education

High School Diploma

2 years of college in a mental health field

Job description

Job Details Job Location: 516 West 50th Street Residence - New York, NY Education Level: High School Salary Range: $22.66 - $22.66 Description

JOB SCOPE: The Residential Counselor provides supportive counseling to assist residents in achieving individual long and short-term goals and objectives, and crisis intervention as required by individual residents. Major areas of responsibility include providing and documenting services, monitoring the safety and security of the facility, providing good customer service, and exercising good judgment in managing crises.

ESSENTIAL FUNCTIONS:

• Work with an assigned caseload of residents to provide support services.
• Implement individual service plans to assist residents in attaining rehabilitation goals.
• Maintain, develop and document accurate case records, regular progress notes and individual service plan summaries for each resident.
• Offer instruction and service delivery in any of 11 different service categories through role modeling, guidance, assistance, and support.
• Manage crises within the residence and intervene appropriately to minimize risk of potential harm to residents, staff, and damage to property. Notify appropriate supervisor and document events on the appropriate forms.
• Order, supervise, and count medication in accordance with Licensed Housing Medication Policy and Procedures, where applicable.
• Provide counseling to clients/residents as required.
• Lead recreational, counseling, and other rehabilitation groups.
• Escort clients in the community to medical, benefit, or other pertinent appointments.
• Coordinate and participate in community activities.
• Maintain the environment of the facility safely and securely, monitor video surveillance cameras and conduct hourly building walk-throughs to assess the physical environment, and ensure the well-being of residents.
• Document significant building activities and events in the Communication Logbook.
• Perform light maintenance and housekeeping skills, such as picking up or emptying garbage, mopping up spills, shoveling snow, etc.
• Ensure all resident visitors provide identification and sign in the Visitor Log.
• Conduct monthly fire drills.
• Assess and respond to resident situations, including the utilization of de-escalation techniques.
• Report crises, untoward incidents, and emergencies immediately to the clinical staff on call and document such events in the program log, incident reports, and on appropriate forms in a timely manner.
• Maintain accurate client case records, including writing progress notes and creating service plans, when needed, and as promulgated in PCMH Policies and Procedures.
• Conduct apartment inspections and provide support to clients with regard to daily living skills.
• Participate in residential staff meetings.
• Remain on site until relief staff arrive.
• Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies and Procedures Manual.
• Performs other duties, consistent with the goals and objectives of the program, as assigned by the Program Director or Regional Director for Residential Services.

Qualifications

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent is required, college degree or 2 years of college in a mental health field desired.
• Minimum two years’ experience working as a counselor in a residential, mental health or related setting. Education may be substituted for some experience.