Residential Coordinator

Sertoma; Knoxville (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Overtime pay

$1,000 New Hire Bonus for full-time

Referral bonuses

Medical, dental, vision, and life保险

401(k) with up to 5% match

Paid time off 30-40+ hrs/week

Advancement opportunities

Training provided by Sertoma

Company vehicles provided

Job summary

Sertoma Center, Inc. seeks a Residential Coordinator to oversee daily operations in Knoxville's residential homes. You will supervise house managers and Direct Support Professionals to ensure high-quality care and well-maintained facilities.

Ideal candidates have 3–5 years of DSP/Caregiver experience and strong leadership, organizational, and communication skills. This full-time role includes benefits, advancement opportunities, and company vehicles for resident transport.

Qualifications

• Advanced degree and/or 3-5 years of DSP/Caregiver experience preferred.
• Experience in a residential setting with individuals with intellectual disabilities.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with a team.
• Familiarity with DIDD/ECF regulations and standards.
• Critical thinking and problem solving skills.

Responsibilities

• Supervise a team of house managers and Direct Support Professionals (DSP) caring for adults with intellectual disabilities in Sertoma homes.
• Ensure homes are clean, safe, and well-maintained.
• Encourage staff to provide quality care and take progressive corrective actions.
• Evaluate and mentor direct reports to develop high-quality professionals.
• Develop and implement care programs and community activities for residents.
• Assist residents with daily needs and provide emotional support.
• Maintain accurate records on residents’ dietary, medical, behavioral changes, and incidents.
• Ensure compliance with state regulations and standards for the facility.
• Communicate effectively with residents, families, conservators, and stakeholders.
• Participate in rotating on-call schedule and be available 24/7 when on call.
• Work varying shifts (day/night) and visit homes across shifts as needed.
• In absence of a house manager, perform house manager duties.

Skills

Leadership

Organizational skills

Communication

Teamwork

Problem solving

Education

HS diploma or GED

Advanced degree preferred

Job description

Description

Residential Coordinator

Job Type: Full-time Pay: $19.18/hr
Summary: We are seeking a highly organized and compassionate Residential Coordinator to oversee daily operations and provide support to residents in our well‑maintained residential homes. The Residential Coordinator will supervise a team of care providers to ensure that our people supported receive high‑quality care and our residential facility(s) operate efficiently and effectively.
Benefits:

• Overtime pay
• $1,000 New Hire Bonus for full‑time employees
• Referral bonuses
• Medical, dental, vision and life insurance for full‑time employees after 60 days of employment
• 401(k) retirement with up to 5% company match for full‑time employees after 1 year of employment
• Generous personal paid time off for employees working 30-40+ hours per week
• Advancement opportunities.
• All job‑training provided by Sertoma at no cost to the employee
• Company vehicles provided for the transportation needs of our persons supported.

Key Responsibilities:

• Supervise a team of house managers and Direct Support Professionals(DSP) who care for adults with intellectual disabilities in a residential setting. All homes are owned and/or managed by Sertoma.
• Ensure that the house managers keep our well‑appointed homes clean, safe, and well‑maintained.
• Encourage staff to properly care for all persons under our care and take progressive corrective actions when necessary.
• Evaluate and mentor their direct reports with the goal of developing high quality professionals.
• Ensure that the house manager develops and implements care programs and community activities for persons supported.
• Assist residents with their daily needs and provide emotional support.
• Ensure that house manager keeps accurate and detailed records are maintained about our person’s supported. This includes dietary, medical, behavioral changes or episodes that adversely impact the environment.
• Ensure that house manager is in compliance with all applicable state regulations and standards for the facility.
• Communicate effectively with residents, their families, conservators, and other stakeholders.
• Must participate in a rotating “on call” and be available 24/7 while “on call” (7 days at a time)
• Must be available to work varying shifts (day/night)
• Must be willing to complete house visits on all shifts (day/night)
• In absence of a house manager, will preform house manager duties

Requirements

Qualifications:

• Advanced degree and/or 3-5 years of DSP/ Caregiver experience preferred.
• Experience working in a residential setting with individuals with intellectual disabilities.
• Strong organizational and leadership skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with a team
• Familiarity with relevant DIDD/ ECF regulations and standards
• Critical thinking and problem solving skills

Requirements:

• HS diploma, GED., or equivalent (minimum)
• Advanced degree (preferred)
• Valid TN Driver’s License
• No more than 3 moving violations on your MVR within the past 3 years
• US work authorization
• Able to pass drug test at any time

Sertoma Center, Inc. is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.

We participate in E-Verify

We participate in the Tennessee Drug-Free Workplace Program

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